What are the responsibilities and job description for the Treasury Sales Officer Kansas City, MO position at Emprise Bank 2?
At Emprise Bank, everything we do is focused on empowering the neighborhoods, businesses, and people in our communities to thrive. We proudly work to provide extraordinary customer service and products to help our customers achieve their goals.
We are currently seeking a Treasury Sales Officer to join our team in Kansas City, Missouri. This role will be responsible for treasury sales, treasury management support, customer service, and leadership as it relates to business matters for Emprise Bank’s Treasury Sales team. This position will office in our Kansas City location, but will also support our locations in Lawrence, KS and Omaha, NE. Occasional travel to those locations is required.
A successful candidate will have:
- Exemplary customer service experience
- Strong business acumen
- Strong attention to detail and time management skills
- Confident and articulate communication skills, both verbally and written
- Experience with obtaining sales goals and objectives
- Initiative and strong work ethic
- Problem resolution and analytical thinking skills
- Ability to effectively build and maintain relationships with Emprise associates, vendors, professional contacts, and customers
- Credibility to provide reliable and accurate financial information for recommendations
- An understanding of and commitment to our values
Essential functions of the role:
Treasury Sales
- Demonstrate a commitment to the Emprise sales philosophy
- Continuously seek opportunities to build profitable relationships with business clients by proactively selling bank products based on client needs
- Maintain a client needs analysis and assess the overall financial needs of the business client
- Follow up when appropriate to present products and services that meet the client’s overall financial goals
- Assist in facilitating new programs, products, services, messages, campaigns, and offerings
- Ensure sales activities are fully documented
- Identify sales opportunities by reviewing reports of existing client base
- Assist in preparing professional sales proposals
Treasury Management Support
- Foster a treasury management environment committed to the Emprise service philosophy
- Assist in the implementation of treasury management strategies that enhance customer commitment
- Assist with operational issues and ensure effective resolution
- Maintain treasury management applications and files
- Prepare monthly reports for department and board meetings
- Train new department associates in the Treasury sales support specialist role
- Participate in projects for new products and upgrades to existing products
- Participate on support teams to ensure products function and updates are tested and installed successfully
Customer Service
- Act as subject matter expert for Treasury products, services, and systems
- Provide support on Treasury products for external clients
- Perform testing of Treasury files
- Communicate with clients or their designees regarding testing and format changes needed
- Provide client training on various Treasury products as needed (on-site and remote)
- Act as a liaison with Treasury product vendors to facilitate implementation
- Research and resolve customer service issues or direct issues to appropriate departments, coordinating between sales staff, Treasury support staff, and business process support staff
- Provide knowledge and expertise to branch network and call center on Treasury management products
Leadership
- Seek opportunities to strengthen ties between Emprise and the community
- Serve as a treasury management point of contact with associates and key outside vendors
- Engage with peers and outside professionals to stay abreast of current trends and competitive profiles related to treasury management
Requirements
- College degree, or education combined with 5 years of industry experience that meets job requirements
- 5 years banking experience required
- 5 years sales experience preferred
- 3 years treasury experience
- Customer service experience required
- Proficiency with large server-based applications and typical desktop software
Benefits
In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success.
At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA , veterans, and persons with disabilities are encouraged to apply.
To learn more, please visit our website at www.emprisebank.com.
Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.