Demo

Self-Direction Compliance Coordinator

Empowering People's Independence(EPI)
Rochester, NY Full Time
POSTED ON 11/25/2025
AVAILABLE BEFORE 1/24/2026
We accept applications for open positions. We are an equal opportunity employer.
Empowering People's Independence (EPI), provides support for people with developmental disabilities, epilepsy, and brain injury through progressive, tailored care to improve their health, wellbeing, independence, and social inclusion.

Job Purpose:
The primary function of this role is to ensure quality and Medicaid Compliance standards are met, through verification of all completed Office for People with Developmental Disabilities (OPWDD) required documents in the Self-Direction Department.

Essential Functions:
  • Ensures compliance with all OPWDD regulations.
  • Assures the timely and accurate completion of Staff Action Plans /Service Plans for person’s receiving supports and that they are distributed per OPWDD/DOH regulation.
  • Maintains dates for required Staff Action Plans/ Service Plans, Life Plans/Plans of Care, Level of Care Eligibility Determination (LCED), etc., and assures all record keeping and documentation requirements are completed timely to meet billing, quality, and Medicaid Compliance standards.
  • Ensures all yearly paperwork is complete.
  • Consults with Program Managers/Supervisors to ensure consistency of services.
  • Assist Quality Improvement Dept with SD related corporate compliance investigations.
  • Assist with staff education and training.
  • Complete audits of SD Department from programmatic and service perspectives.
  • Serves as a positive role model for person’s supported and other staff. Interacts with others in a way which will assist person’s in developing behaviors, skills, and attitudes necessary for successful community living. Promotes positive respectful interactions with direct support professionals and persons supported.
Non-Essential Functions:
  • Other duties as assigned within scope of practice.
  • Participate on various EPI committees as able.
Compliance:
  • Must maintain confidentiality and exercise discretion concerning all business-related matters, including but not limited to board/vendors/donors’ names, investigations, finance, operations, and employee relations matters.
  • Must be willing to complete specific company required trainings as mandated by our governing agency, Office for People with Developmental Disabilities (OPWDD), at time of hire and annually thereafter.
  • Must adhere to all departmental /company policies & procedures at all times.
Professional Deportment:Consistently demonstrate EPI’s Values:
1. Integrity
2. Courage
3. Adaptability
4. Respect

Education and Experience:
  • High school diploma and at least two (2) years of work experience in OPWDD settings or associate’s degree in a health care or human services related field and at least one (1) year of work experience in OPWDD.
  • Bachelor’s degree in a health care or human services related field preferred.
Supervision:
None

Computer Skills:
Strong working knowledge of Microsoft programs to include Email, Word, Excel, PowerPoint, Teams.

Qualifications:
  • Must possess and maintain a valid NYS Driver’s License-a vehicle is required for business travel.
  • Solid verbal and written communication skills and ability to communicate with all persons supported and a diverse employee population of various levels within the organization.
  • Demonstrated ability to use poise, tact, maturity and diplomacy, during difficult and/or stressful situations to effectively collaborate and resolve issues.
  • Proven ability to work in a fast-paced environment, with demonstrated ability to manage multiple tasks, and customer requests, while meeting deadlines.
Physical Demands:
The physical demands described below are representative of those that are required to successfully perform the essential functions of this job. Individuals with disabilities, which impact their ability to perform the essential functions, will need to review reasonable accommodations with Human Resources.
  • Must be able to talk, hear, stand, walk, and/or sit for extended periods of time; may have to twist, bend, use hand to finger, stretch with hands and arms.
  • Specific vision abilities required by this job include close vision and ability to adjust focus.
  • May be exposed to strong odors from time to time.
  • Must be able to lift and carry up to 50 lbs.
While performing the duties of this position, exposure to changing weather conditions will occur.

Pay Rate:
$22/hour - $28.50/hour

Benefits:
  • 403(b) with discretionary match
  • Dental & Vision insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance with HSA and employer match
  • Health savings account
  • Life insurance
  • Generous PTO bank
  • Parental leave
  • Referral program
#IND

Empowering People's Independence(EPI)

1650 South Avenue
Rochester, N.Y. 14620
Call or Text us at (585)204-0896
recruiter@epiny.org

Salary : $22 - $29

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