Senior Human Resources Generalist

Empowered Hospitality is hiring an exceptional Sr. HR Generalist ($100,000-$120,000/year) for a growing fast-casual, quick-service restaurant client in New York, NY. This is a full-time, on-site role (5 days/week).

Responsibilities

• Oversee compliance for the business and responsible for building necessary structure (SOPs, guides, training) to support ongoing compliance
• Own employee relations and investigations with discretion and care in partnership with team
• Translate employee feedback into actionable insights and next steps
• Coach GMs and emerging leaders on communication, accountability, and team building
• Maintain HRIS and ensure compliance with labor laws and wage/hour regulations
• Lead recruiting and onboarding for GMs, AMs, and support roles
• Build compliant and scalable systems for hiring, training, and performance management
• Partner with operations to forecast staffing needs and succession planning
• Build HR team to own key HR admin responsibilities like payroll, benefits admin, and more

What we are looking for

• 3 years of HR experience, ideally in fast casual or QSR environments
• Proven success recruiting and developing multi-unit restaurant leaders
• Experience managing HR compliance and employee relations
• Strong EQ and communication skills—you build trust and translate tough feedback into action
• A builder’s mindset—comfortable creating systems from scratch
• A practical, operator-friendly approach to HR that focuses on people and performance

Requirements

• Spanish fluency is required
• Experience overseeing payroll ideal, but not required
• Experience with Fair Work Week Regulations ideal, but not required

Empowered Hospitality and our clients are equal opportunity employers. We celebrate diversity and are committed to an inclusive workplace for all employees.