What are the responsibilities and job description for the Technical Program Manager with Insurance domain position at Empower Professionals?
Technical Program Manager Job Location- St. Louis, MO (Onsite)
Contract- 12 MONTHS Role Overview
- We are seeking an experienced Technical Program Manager to lead and drive enterprise-scale modernization initiatives leveraging AI/ML, Generative AI, Data, and Cloud technologies.
- This role will serve as the primary bridge between customer stakeholders, business leadership, and cross-functional delivery teams, ensuring successful execution of strategic transformation programs.
- The ideal candidate will possess strong program delivery expertise, technical acumen in AI and cloud modernization, stakeholder management capabilities, and experience leading globally distributed teams.
- The individual will be responsible for program governance, delivery execution, risk management, financial oversight, and ensuring adherence to security, compliance, and Responsible AI standards.
Key Responsibilities
- Program Leadership & Delivery Lead end-to-end execution of AI/ML, Generative AI, and modernization initiatives across multiple workstreams. Establish program governance structures, delivery plans, milestones, and success metrics.
- Drive execution against scope, schedule, budget, quality, and business outcomes.
- Monitor program health and proactively manage risks, issues, dependencies, and escalations.
- Stakeholder Management Partner with customer executives, business stakeholders, and technology leaders to align program objectives with business goals.
- Act as the primary point of contact for project status, governance reviews, and strategic discussions.
- Facilitate steering committee meetings and executive status reviews.
- Build trusted relationships across client and internal leadership teams.
- Cross-Functional Team Coordination Collaborate closely with Client and UST Architects, AI/ML Engineers, Data Engineers, DevOps Engineers, QE Teams, Product Owners, and Business Stakeholders. Drive alignment across multiple delivery teams and ensure timely completion of project deliverables.
- Coordinate inter-team dependencies and remove roadblocks impacting delivery. Governance, Compliance & Responsible AI Ensure AI solutions comply with enterprise governance, security, privacy, Responsible AI, and regulatory requirements.
- Collaborate with architecture, security, legal, and compliance teams throughout the solution lifecycle.
- Monitor adherence to organizational standards and delivery best practices.
- Agile Program Management Facilitate Agile ceremonies including sprint planning, backlog grooming, daily standups, sprint reviews, and retrospectives.
- Track sprint progress, delivery commitments, and release milestones.
- Promote Agile practices and continuous improvement across teams.
- Reporting & Financial Management Develop and maintain program dashboards, RAID logs, status reports, and executive summaries.
- Manage budgets, forecasts, resource plans, and vendor engagements.
- Provide weekly and monthly delivery updates to customer and leadership stakeholders.
- Preferred Skills Understanding of Generative AI, LLMs, Agentic AI, RAG architectures, and AI platform implementations.
- Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Platform.
- Experience with modernization programs involving legacy application transformation and cloud migration.
- Knowledge of DevOps, MLOps, Data Engineering, and Enterprise Architecture practices. Strong communication, negotiation, presentation, and leadership skills.