Sr. User Experience (UX) Designer

Role: Sr. User Experience (UX) Designer

Location: San Jose, CA (Hybrid)

Duration: 12 Months

Description:

The Senior User Experience (UX) Engagement & Operations Manager will be part of the ATS User Experience team, orchestrating and optimizing how business partners, product managers, design team members, and engineering teams create products that improve usability and business value for Client s employees and partners.

Responsibilities:

• Manage a pipeline of UX engagements from intake through delivery and plan appropriate resourcing
• Organize and ensure communication of UX status, issues, forecasts, and metrics
• Advocate for design thinking in planning and delivery
• Facilitate design reviews and post-mortems
• Enhance program management and incorporate design thinking into planning
• Lead operational strategy of the UX team
• Standardize and mature prioritization and resource planning
• Lead a cross-disciplinary team of design professionals
• Increase operational efficiency of UX work
• Assist with strategic and tactical prioritization of design initiatives
• Act as a link between UX, Engineering, and Product Management
• Facilitate creation of complex design solutions
• Support process improvements, guidelines, and documentation
• Support design staffing and allocation, working with leadership

Requirements:

• 7 years of project/program management experience in design or UX orgs
• Experience triaging work and launching digital solutions
• Advanced understanding of UX principles
• Advanced facilitation, negotiation, and consensus-building skills
• Advanced written and verbal communication