What are the responsibilities and job description for the Patient Care Coordinator position at Empower Physical Therapy?
Our fast-growing outpatient physical therapy clinic is looking for an exceptional Patient Care Coordinator to join our team! We are a high-volume, energetic office seeking someone who is organized, compassionate, and excited to be the first point of connection for our patients.
This role is ideal for someone who thrives in a busy environment, enjoys variety in their day, and takes pride in being an advocate for patients throughout their care journey.
Key Responsibilities Include:
- Greeting patients and creating a welcoming first impression
- Scheduling appointments and checking in new patients
- Collecting co-pays and verifying insurance benefits
- Answering billing and insurance-related questions
- Obtaining insurance authorizations
- Handling medical record requests
- Answering phones and responding to patient inquiries
- Accurate data entry and administrative support
✨ No prior insurance experience required — we are happy to train the right candidate!
What We’re Looking For:
- Strong multitasking skills and attention to detail
- Excellent communication and customer service abilities
- A positive, friendly attitude with a warm smile
- Dependable and punctual
- Honest, understanding, and adaptable
- A team player who enjoys a fun, supportive work environment
- Able to take direction well and problem-solve independently
- Comfortable handling day-to-day challenges in a fast-paced setting
- Someone who likes to have fun, but get the job done
How to Apply:
Please submit your resume along with a cover letter explaining what you would bring to this position.
Applications without a cover letter will not be considered.
Just SOME of our Benefits:
- 401(k) with matching
- Health insurance
- Dental & vision insurance
- Health savings account (HSA)
- Life insurance
- Paid time off
- Flexible schedule
- ROTH Simple IRA 3% Match
We ask NO phone calls please.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Bereavement leave
- Dental insurance
- Disability insurance
- Employee discount
- Financial planning services
- Flexible schedule
- Flexible spending account
- Gym membership
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Paid sick time
- Paid time off
- Pet insurance
- Referral program
- Uniform allowance
- Vision insurance
Work Location: In person
Salary : $16