Behavioral Health Technician

SUMMARY

A Behavioral Health Technician (BHT) supports the treatment of clients who are struggling with addiction and may perform a variety of tasks to provide clients with the best possible care. Must understand the treatment program, record client behavior, and provide a safe, supportive environment for clients and peers. May assist in daily activities, whether therapeutic or recreational. To be successful in this role, a BHT needs to have good communication skills and a positive attitude towards clients and other staff members.

JOB FUNCTIONS

• Overseeing clients who are attending PHP/IO/OP services.

• Maintain professional boundaries with staff and clients.

  • Refrain from sponsoring clients, and sharing personal contact info such as cell phone number, address etc. Always direct these scenarios to our alumni program.

• Maintain client rights and client confidentiality at all times.

• Convey clients’ needs to medical, clinical, and other operations staff.

• Shift responsibilities:

  • Prepare office for next day.

  • Handoff of client care as needed to appropriate staff.

  • Ensuring shift notes and rounds are completed for shift change handoff.

• Completes client intake and discharge process efficiently while ensuring documentation is accurate.

• Conduct searches of clients if needed.

• Completes timely client rounds and save to client file.

• Supervise telehealth calls. May assist with supervising personal calls. Report any potential AMA/ACA risk to the treatment team.

• Support client treatment goals as identified by the treatment team while monitoring clients conduct throughout each day providing guidance in a supportive and empathetic manner while exercising good judgement.

• Address problems in the community through verbal de-escalation techniques.

• Participates in crisis intervention and conflict resolution actions, including suicide assessments, partner abuse, child, and elder abuse screening; responds appropriately to resolve crisis situations; implements mandatory reporting procedures in accordance with regulations (including HIPAA) and policies.

• Immediately report any crisis or serious concerns to appropriate staff. 

• Utilize incident report to document any incidents when on duty following professional protocol.

• Escort clients to their scheduled groups and/or transport clients to their off-site appointments.

• Participates in client activities, ensuring safe surroundings while always keeping clients within eyesight.

• Encourage and model healthy lifestyle choices to promote overall wellness.

• Maintain cleanliness within the entire facility and completing cleaning logs. Such as but not limited to;

  • Staff refrigerator and temperature log

  • Client areas during care

  • Restrooms

  • Living and group rooms to include outdoor group areas

  • Vehicle

• Maintain proper chain of command.

• Attend and participate in all staff meetings/in service training.

• Maintain a good driving record.

• Maintain a high level of flexibility with the daily flow of work tasks.

• Complete all other duties as directed by leadership.

EDUCATION AND EXPERIENCE  

• High School diploma or equivalent preferred 
• 2 years’ addiction treatment center experience preferred  
• 2 years’ PHP/IOP/OP experience preferred  
• First Aid/CPR/AED certified on first day of placement in role 
• Maintains a current Nonviolent Crisis Intervention (NCI) training.
• A valid Motor Vehicle License