Closing Coordinator

Emporium TPO has been named a Top Workplace three years in a row in the 2024, 2025, & 2026 Scotsman Guide!

Emporium is a wholesale origination platform that is dedicated to servicing professional mortgage brokers and non-delegated correspondent lenders. Our aspirations at Emporium are simple: build a team of talented individuals with shared values who think and behave like owners, create a culture that is focused on exceptional customer service, and deliver quality products and returns to stakeholders. Come join us!

Role Summary:

The Closing Coordinator is responsible for managing the closing process for wholesale mortgage loans, ensuring accuracy, compliance, and timely funding. This role serves as a key liaison between brokers, account managers, underwriting, and closing/funding teams to facilitate a smooth and efficient loan closing experience.

Key Responsibilities

• Coordinate the end-to-end closing process for wholesale mortgage loans from clear-to-close through closing assignment
• Review loan files to ensure all PTC/PTD underwriting conditions are satisfied and files are complete prior to closing
• Follow up with brokers on PTF conditions and partner with underwriting to ensure timely resolution
• Communicate with brokers, title/escrow companies, and internal teams to resolve outstanding conditions and facilitate timely closings
• Prepare initial CD for balancing and review closing disclosures (CDs), fee sheets, and settlement statements for accuracy and regulatory compliance
• Identify and resolve discrepancies in fees, loan terms, and documentation prior to closing
• Manage closing timelines, rate locks, and funding deadlines to meet SLAs and borrower expectations
• Maintain accurate and up-to-date loan status within the LOS system
• Deliver a high level of service to brokers and internal stakeholders throughout the closing process
• Confirm signing and disbursement dates with brokers and title companies, proactively managing expectations and the closing calendar
• Execute pre-closing quality control by completing the closing checklist, including verification of closing fees, lock expiration, wire instructions, borrower name and property address consistency, closing summary accuracy, and supporting invoices

Qualifications & Requirements:

• 3–5 years of experience in mortgage closing, preferably within a wholesale/TPO environment
• Strong knowledge of closing processes, loan documentation, and regulatory requirements (TRID, RESPA, TILA)
• Experience working with brokers, title/escrow companies, and third-party originators
• Familiarity with Non-QM and/or Agency loan products preferred
• Proficiency with LOS systems (e.g., Encompass) and Microsoft Office Suite
• Strong attention to detail with the ability to review complex loan files for accuracy
• Excellent organizational and time management skills in a fast-paced environment
• Strong communication and problem-solving skills
• Ability to manage multiple loans and deadlines simultaneously

Preferred Qualifications:

• Experience with Non-QM loan closings (DSCR, Bank Statement, etc.)
• Knowledge of investor overlays and post-closing requirements
• Prior experience in a high-volume wholesale lending platform

Why Join Us?

We’re committed to creating an environment where our team can thrive, both professionally and personally. Here’s what you can expect when you join our organization:

Comprehensive Benefits from Day One

• A range of medical, dental, and vision plan options to meet your needs
• Company-paid life insurance, short-term, and long-term disability coverage
• Access to an Employee Assistance Program offering confidential support for personal, work-life, and everyday needs

Work-Life Integration That Works

• 9 company-recognized holidays, plus your birthday off
• 2 floating holidays for added flexibility
• Generous PTO and sick time
• Paid time off to vote
• Paid parental leave and bereavement leave

Growth & Development

• Ongoing learning opportunities, from technical skills to leadership development
• Tuition reimbursement to support your continued education
• A collaborative culture that prioritizes internal growth and career mobility

Financial Well-Being

• 401(k) plan to help you plan confidently for the future

Culture & Connection

• Team-building events, company outings, and virtual gatherings that foster connection
• A workplace that values collaboration, recognition, and a sense of belonging

And yes, we celebrate you

• Enjoy a birthday surprise from us each year

Emporium is an equal opportunity employer. At Emporium, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

All offers of employment are contingent upon the successful completion of a background check in accordance with company policy and applicable laws.