Investment Banking Specialist

Private Wealth Management Specialist/Onboarding Specialist

Prefer experience 3-5 years

6M Contract; likely to extend

New York, NY 10017

Client Domain : Banking

Rate: $40/hr on W2

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Responsibilities include but are not limited to:

• Work with internal teams to open and maintain accounts for clients of the firm, including gathering documents, verifying key information, validating completeness and effectively communicating with business partners/stakeholders.
• Work within a team structure which processes and provides quality control/assurance with regards to the onboarding and account data for new and existing clients of the bank and broker dealer.
• Ensure the team communicates with external and internal business partners/clients in a professional and timely manner with regards to troubleshooting exceptions and transactions, settlement exceptions, inquiries and client account related issues.
• Foster a culture of partnership and collaboration with internal business partners/stakeholders including the Business teams, Product and Technology teams, and relevant support functions to identify customer needs, drive consistent communication and ensure service delivery at the highest possible level.
• Identify and implement opportunities to improve department processes and culture across the team/functions/regions to maximize service, efficiency and productivity, while maintaining a controlled and risk-reduced environment.
• Provide support for internal and external audits, risk assessments and reviews while ensuring department procedures, protocols, checklists and controls are adhered to.
• Be aware of current and emerging industry regulatory requirements and identify key risks and controls in support of our businesses operating efficiently.
• Adhere to documented SLAs and KPIs to ensure consistent workflow efficiency while managing client and business expectations.
• Provide support for technology and non-technology changes within the department, including idea generation, specification gathering, component and user testing, and regression testing to ensure effective and efficient delivery of change.

Required Skills:

• Knowledge and understanding of account opening processes and KYC/AML rules and regulations for various account types including bank and brokerage accounts.
• Demonstrate strong analytical, problem solving, communication and organizational skills.
• Demonstrate an understanding of various forms of risk, including market, operational, legal, and regulatory.
• Demonstrate an ability to be a collaborative and effective member of a diverse and dynamic team environment, while servicing clients to the highest standards.
• Demonstrate an ability to identify and implement continuous improvement activities to support change within the department.

Required Experience:

• Minimum of 3-5 years of operational support in financial services, preferably a broker-dealer, bank, or registered investment advisor.
• Experience with client account opening processes and AML/KYC rules
• Experience in supporting and engaging with internal and external clients (e.g. Trading Desk, Wealth Management Advisors).
• High school diploma or GED (Bachelor’s degree is preferred e.g. economics, business, mathematics, or related)