Fulfillment Lead

Fulfillment Lead

Northeast Alternatives is a growing, award-winning, seed-to-table cannabis retail brand specializing in the highest quality cannabis products Massachusetts, Michigan and New Jersey has to offer. Constantly focused on developing and ingenuity, NEA strives to achieve this by adding skilled and motivated team players. These goals are met by seeking out diverse, talented individuals to further the company's mission and provide unique and new ideas. As the business continues to grow, our team will continue to grow, allowing us to be the best in our specialized market. If you are motivated, eager to learn, dedicated, flexible and excited about joining an incredible industry, Northeast Alternatives is the perfect place to be!

Shift: Monday-Friday, 7:30am-4:30pm

Location: Kalkaska, MI

Job Description:

The Fulfillment Lead is responsible for overseeing the daily operations of the fulfillment team to

ensure orders are accurately picked, packed, and prepared for shipment in a safe, efficient, and timely manner. The Lead ensures that products, labels, and supporting documents are accurate and compliant prior to transport. The Fulfillment Lead is responsible for packaging and labeling all outgoing bulk. This position helps maintain high standards for quality, productivity, and customer satisfaction while adhering to all compliance requirements. The Fulfillment Lead reports directly to the PH/Packaging/Distribution Manager.

Essential Duties and Tasks:

• Verify flower and MIP digital labels before mass labeling
• Verify and quality control check finished cases
• Pull cases for orders ensuring proper tracking using internal sheets
• Prepare orders for the transport team, and help load the van
• Inspect outgoing orders and paperwork for accuracy
• Monitor order accuracy and ensure all shipments meet company quality standards
• Maintain the physical and digital organization of inventory
• Ensure compliance with company policies, procedures, and regulatory requirements
• Assist packaging, Post-Harvest, Cultivation as needed

Requirements and Qualifications:

• Must be 21 and eligible to obtain required state cannabis agent registration
• 1 year of relevant work experience
• Computer literate
• Possess a sense of urgency, problem-solving, and organizational skills with great attention to detail
• Possess a can-do attitude, resourceful, action oriented, reliable, and a team player
• Motivated with flexibility and adaptability
• Excellent communications skills as applied to internal teams
• Excellent time management, analytical skills, multi-tasking skills in a challenging environment
• Ability to meet minimum physical requirements to work in a production environment
• Ability to lift up to 50 pounds and can utilize a ladder

Perks/Benefits:

• Employee Discount

• Paid Time Off

• Paid Training

• Health, Vision and Dental Insurance

Northeast Alternatives has a strong commitment to Diversity, Equity, and Inclusion and aspires to be reflective of the diverse communities we serve. We aim to attract and hire qualified candidates who hold these same values, provide diverse perspectives, and contribute to creating a workplace where all employees experience a sense of belonging.

Northeast Alternatives is proud to provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, gender, sexual orientation, age, national origin, ancestry, disability, genetics, Veteran status or any other characteristic protected by state, federal and local laws. In addition to federal law requirements, NEA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

EEO M/F/D/V

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as assigned to meet the ongoing needs of the organization.