Director, Enterprise Cloud Infrastructure and Operations

About Lantern

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. 

About You:

• You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins. 
• INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
• You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas. 
• You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
• Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear. 
• You thrive in a Team Environment. Collaboration is key in innovation and creating change.

These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. 

If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.

Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.

Director, Enterprise Cloud Infrastructure and Operations

We are seeking an experienced, hands-on, and strategic Director, Enterprise Cloud Infrastructure and Operations to lead our Azure-based infrastructure with a strong focus on scalability, automation, and operational excellence. In this critical role, you will drive the design, deployment, and operations of our global cloud platform – ensuring scalability, security, and compliance for solutions that power patient engagement, value-based care, and administrative efficiency.

As the leader of cloud engineers and architects, you will foster operational excellence while delivering highly available, regulatory-compliant infrastructure for our healthcare products and services. You will partner with cross-functional teams – including security, application development, and business stakeholders – to deliver enterprise-grade solutions that enable innovation and agility at scale.

This is a unique opportunity for a cloud leader with a deep understanding of Microsoft Azure and a proven track record of managing high performing teams in a fast-paced, enterprise environments.

Location: Hybrid - Dallas, TX United States | Open to Remote with Travel to Dallas

Responsibilities include, although are not limited to:

• Lead the strategy, design, and day-to-day operations of our Azure-based cloud infrastructure supporting enterprise-scale solutions.
• Collaborate with cross-functional teams to assess security requirements, applicability of new cloud capabilities, and own the cloud service catalog.
• Champion DevOps and Infrastructure-as-Code (IaC) best practices to drive automation, consistency, and speed across environments.
• Ensure high availability and performance of critical platforms used by providers, members, claims analytics, care coordination, and interoperability tools.
• Partner with InfoSec and Compliance teams to meet HIPAA, HITRUST, SOC 2, and other regulatory and contractual obligations.
• Implement robust observability, monitoring, alerting to proactively manage systems and incident response.
• Drive cost optimization and scalability strategies aligned with customer growth and platform expansion.
• Collaborate with product, engineering, and client services team to support agile development and high-impact solution delivery.
• Stay ahead of Azure service advancements and healthcare cloud trends to guide platform evolution and technical decision-making.
• Lead and grow a high-performing team of cloud infrastructure engineers, fostering a culture of technical excellence, trust, and continuous improvement.
• Track key performance indicators (KPIs) for system reliability, cost efficiency, and team productivity; communicate progress to stakeholders and leadership.

Requirements:

• Bachelor’s degree in Computer Science, Information Systems, or related technical field.
• 8 years of IT infrastructure experience
• 6 years in cloud architecture design and operations, including DevOps and platform engineering
• 4 years in a technical leadership or people management role
• Hands-on experience managing complex Azure environments at scale, including networking, computing, storage, and security services.
• Deep understanding of DevOp principles and tools (e.g., Azure DevOps, GitHub Actions, Terraform, Bicep), and container orchestration (e.g., Kubernetes).
• Hands-on experience with CI/CD tooling (e.g., GitHub Actions, Jenkins).
• Solid understanding and experience with observability stacks (e.g., Prometheus, Grafana, Datadog).
• Experience supporting enterprise-grade platforms with SLAs, disaster recovery, and uptime requirements for external clients.
• Strong knowledge of healthcare industry requirements – HIPAA, HITRUST.
• Excellent leadership, collaboration, and communication skills across technical and business stakeholders.
• Solid understanding of identity and access management best practices.
• Experience with hybrid cloud architecture

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short- & Long-Term Disability
• Life Insurance
• 401k with company match
• Paid Time Off
• Paid Parental Leave

Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.