What are the responsibilities and job description for the Customer Success Specialist position at Employ-Temps Staffing Services?
As a Client Success Specialist you will be responsible for developing a strong business relationship with key clients to provide quality delivery and to grow the existing revenue. In addition to a daily focus on business development, a Client Success Specialist will also source and work with internal staff to identify candidates for our key clients.
OFFICE HOURS
- Monday - Thursday, 8:00am to 5:00pm
- Friday 8:00am to 4:00pm
SALARY RANGE
- Starting at $60,000
- Additional compensation opportunity: Weekly performance-based bonus
RESPONSIBILITIES
- Knowing all requirements from the client for accurate job descriptions and client requirements; entering job orders into the ATS for accuracy of data
- Daily coordination with clients on open positions and helping forecast upcoming needs
- Establish and develop strong client relationships
- Work to partner with clients on servicing new jobs and skillsets
- Daily focus on business development to increase revenue and provide quality delivery to clients
- Consistent communication with clients via in person, phone, e-mail and e-mail interactions.
- Market and submit resumes to clients to align with job openings
- Sourcing resumes on various platforms such as job boards, social media networks, and internal ATS
- Ensuring proper onboarding items and client required pre-employment documents are completed and documented in the ATS
- Documenting all client interactions in the CRM
- Maintaining a professional and friendly relationship with clients
- Additional duties as assigned
BENEFITS
- Paid Time Off after 30 days
- Medical, Dental, and Vision insurance
- Weekly pay – salary wage plus bonuses
- Team that is focused on internal coaching and development
- Career advancement opportunities
- Paid Holidays
- Casual Fridays
REQUIREMENTS
- Bachelor's Degree or equivalent
- Valid Driver's License
- Work experience in Recruiting, Sales, or Customer Service required
- Ability to handle confidential information
- Great listening skills and detail oriented
- Quick decision-making and time management abilities
- Phenomenal customer service skills
- Ability to work independently as well as in a team environment
- Excellent work ethic with an ability to meet deadlines and weekly targets
- Solid written and verbal communication skills
Employ-Temps Staffing Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, political beliefs, or any other characteristic protected by federal, state or local laws.
Salary : $60,000