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Scheduled Weekly Hours:

We are seeking an experienced Application Analyst, Senior specializing in Epic Willow Ambulatory. In this role, you will provide advanced application support, configuration, and optimization for pharmacy workflows within the ambulatory setting. You’ll collaborate with clinical and operational stakeholders to ensure system functionality aligns with organizational goals and regulatory requirements.

Responsibilities:

• Troubleshoots and resolves basic application issues and provides end user support.

• Collaborate with Pharmacy, IT, and clinical teams to ensure optimal system performance and workflow efficiency.

• Monitors applications for issues in connection with maintenance, upgrades and implementations.

• Monitor performance and assist with auditing processes to ensure data integrity

• Participate in projects related to system enhancements, integrations, and new implementations

What's Available:

• Fulltime, 80 hours biweekly (1.0 FTE)

• Monday-Friday core business hours

• Remote work options for residents in WI, MN, or IA only, with occasional need to work onsite for support initiatives

• Immigration sponsorship (e.g., H-1B) is not available for this position.

An Ideal Candidate Will Have:

• Education: Bachelor's degree or a related field or equivalent years of experience and education

• Experience: At least 4 years of relevant work experience

• Familiarity with 340B Software and Data extraction methods

• Familiarity with retail pharmacy operations

• Certifications: Epic Willow Ambulatory Certification preferred , if not currently certified in Epic Willow Ambulatory, successful completion of this certification will be required within 3–6 months of starting the role.

• Strong analytical and problem solving experience

• Ability to manage multiple priorities and projects in a fast-paced environment

In addition to this important work, we offer a competitive total reward package:

• Benefits: In addition to medical and dental, we have pet insurance and a substantial contribution to retirement

• Work/life balance: 24/7 Employee Assistance Program for employees and their families, generous PTO and paid holidays

• Professional Development: Tuition Invest Program totaling up to $3k per year, access to a catalogue of hundreds of internal courses, corporate incubator, Career Development Center

• DEI: 12 months of Celebration to include monthly educational events

If you are looking to be a part of a stable and mission driven organization, we welcome you to apply!

Emplify Health is comprised of two of the Midwest’s most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan’s Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

I f you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer