Service Clerk | Mobile, AL (37463)

Empire Truck Sales, LLC is one of the largest Freightliner/Western Star Heavy Truck Dealerships in the Southeast. Due to continued growth, we are looking for a Service Clerk with strong customer communication skills who is a self-starter and a quick learner to assist our service team.

Empire offers rewarding careers with a leader in the transportation industry. Grow with us as we continue to expand our state-of-the-art facilities and services. We are always looking for good people with a heart for serving others to join our team.

Responsibilities:

• Generate Purchase Orders
• Open work orders as directed by the Service Manager/Shop Foreman and maintain control until closed and invoiced
• Maintain Service Department filing and records
• Update customer profiles using information from customer work orders
• Be a team player, always happy to help a co-worker or assist with tasks outside of listed job duties
• Field internal and external customer inquiries to the Service Department
• Will be trained on warranty claims and dealership payroll

• Dealership experience or related industry experience is ideal (Service Department and/or Automotive Retail is highly preferred)
• Mechanical knowledge in automotive or diesel repair is beneficial
• Proficient in Microsoft Office Suite (Word, Excel, and Outlook) and other web-based programs
• Must be detail-oriented, organized, and able to multitask in a fast-paced environment
• Excellent professional & interpersonal communication (verbal & written) skills
• Able to solve problems independently
• Able to work scheduled shifts 
• GED or High School Diploma

Benefits:

• Exceptional Incentives & Benefits
• In-House Training
• Climate-controlled environment
• Medical/Dental/Vision/Life Insurance
• Company paid Short-term and Long-term Disability Coverage
• Company 401k Plan 
• Advancement Opportunities

Empire Truck Sales promotes a safe and drug-free workplace. The successful candidate must pass all pre-employment screenings, which include a background check and drug test upon offer acceptance.

Empire Truck Sales, LLC is an Equal Opportunity Employer