Learning & Development Business Partner

Overview

The Learning & Development Business Partner is responsible for improving employee productivity and organizational effectiveness through the development, delivery, and presentation of training and development programs at the Credit Union.

Responsibilities

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Qualifications

Knowledge Of:

• Adult Learning Theory
• Instructional Design
• Credit Union products and services and ability to discuss them in detail.
• How the credit union operates and its policies regarding savings, lending, and deposit account usage.
  
  

Ability To

• Work cooperatively with others in a team environment and communicate effectively in writing and orally, one-on-one and in group settings.
• React positively to developments and help lead the way forward to include new developments in training
• Utilize skills to effectively deliver training programs and evaluate effectiveness.
• Operate a PC using the following software applications: Windows, Outlook, Word, Excel, and PowerPoint and the credit union’s core processing system
• Be flexible and handle multiple projects.
• Lead by example and foster relationships.
• Set goals and meet deadlines.
• Familiarity with Learning Management Systems and other training technology.
• Prior experience in financial institutions desired but not required.
  
  

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Develops training plans, objectives and training materials for new employees that include both an overall introduction to the credit union as well as specific training for on-the-job requirements of the position.
• Oversees and conducts new employee onboarding orientation and develops assessments to measure progress and evaluate the effectiveness of training; conducts a progress review with employee and hiring manager, based upon performance on assessment and observations in training, recommends employee for advancement in training or creates a remediation plan.
• Collaborates with departments to identify and assess training and developmental needs that will drive company initiatives on assigned projects.
• Conducts research on new training topics and suggests new programs based on observation and feedback.
• Develops training materials and maintains the documentation.
• Coordinate and facilitate training sessions; develop multi-modal curriculum and instructional strategies (face-to-face, virtual, job shadow, and stand-alone).
• Develops resources on SharePoint and ensures relevant and up-to-date content is available to employees.
• Creates content, assigns, and tracks annual compliance training in BVS on select courses.
• Keeps abreast of new developments, methods, and techniques in the training field.
  
  

Required Education And Experience

Bachelor’s Degree in Business, Communications or Organizational Development, Instructional Design or equivalent experience plus four years related training experience.

License Or Certification

• Ability to become a certified trainer for applicable sales and service programs
• Bondable
  
  

Pay Range

USD $49,878.00 - USD $74,766.00 /Yr.

Empeople Credit Union is an EEO/Affirmative Action Employer

Empeople Credit Union is an EEO/Affirmative Action Employer.

EMPLOYMENT AT WILL

Empeople Credit Union employment is at will. Employees may resign from Empeople Credit Union as they choose. Similarly, Empeople Credit Union may terminate an employee at any time, with or without notice or cause. Nothing in this Handbook or any other manual or policy adopted by Empeople Credit Union in any way alters the at-will nature of employment at Empeople Credit Union. False statements or material omissions in the Application for Employment will be grounds for immediate termination.