What are the responsibilities and job description for the Mid Market Account Executive position at Empathy?
Description
Empathy is transforming the way families navigate life’s most difficult times - from the loss of a loved one to other major life transitions. By combining technology with compassionate human care, we bring clarity, comfort, and peace of mind when it matters most.
We partner with leading employers, insurers, and financial institutions to deliver meaningful, human-centric support at scale. Today, Empathy supports over 45 million people across North America.
Backed by top-tier investors including General Catalyst, Index Ventures, Adams Street, Aleph and Entreé Capital. we’ve raised over $160 million to date, including a $72 million Series C, to expand our impact and scale our mission worldwide.
IN THIS ROLE YOU WILL
To support our employees, we offer comprehensive benefits both in and out of the office. These include premium healthcare, comprehensive paid time off, and flexible parental leave. Our bereavement care includes premium access to the Empathy platform and support for employees and their families. We support financial wellness with a company-sponsored 401(k) plan and up to a 4% employer match, along with competitive stock options. With annual retreats, team lunches for our NYC office, and a remote employee stipend, we prioritize spending time together and investing in our people. We hope you will want to join our exceptional team!
Empathy is transforming the way families navigate life’s most difficult times - from the loss of a loved one to other major life transitions. By combining technology with compassionate human care, we bring clarity, comfort, and peace of mind when it matters most.
We partner with leading employers, insurers, and financial institutions to deliver meaningful, human-centric support at scale. Today, Empathy supports over 45 million people across North America.
Backed by top-tier investors including General Catalyst, Index Ventures, Adams Street, Aleph and Entreé Capital. we’ve raised over $160 million to date, including a $72 million Series C, to expand our impact and scale our mission worldwide.
IN THIS ROLE YOU WILL
- Be at the forefront of Empathy’s entrance into the Employee Benefits space focusing on Mid-Market employers
- Develop and execute a comprehensive sales strategy to achieve pipeline and bookings targets in the employee benefits sector, ensuring alignment with broader company goals.
- Utilize data and analytics to monitor and optimize personal sales performance, making data-driven decisions to enhance sales efficiency and effectiveness.
- Collaborate closely with Rev Ops, Growth Marketing, Strategic Sales Associates, and other internal teams to build and increase the sales pipeline, ensuring seamless coordination throughout the sales process.
- Oversee the sales process from lead generation to close, managing the pipeline to accurately reflect each stage of the sales cycle.
- Present the company's value proposition to prospective clients, both virtually and in-person, including at industry events with about 25% travel required.
- Track and analyze key performance metrics, providing regular reports and accurate sales forecasts to senior management, along with recommendations for resource allocation and improvements.
- Proactively identify and address challenges that may hinder the ability to close deals, ensuring a smooth sales process.
- Build and maintain relationships with key stakeholders across the employee benefits ecosystem to support sales initiatives and business growth.
- 3 years of experience in the employee benefits space selling HR, Benefits, and People leaders.
- Experience educating and selling through benefits brokers & consultants
- Ability to build individual relationships with a vast array of external stakeholders, and spend time understanding motivations and challenges for each
- Experience and comfort with operating independently while navigating ambiguity
- Strong understanding of partner management, sales cycles, and revenue goals.
- Track record of meeting or exceeding sales targets and driving partner account activity
- Excellent communication skills and a collaborative, cross-functional approach
- Mission-driven with a passion for helping our better community dealing with loss
- High level of ownership and accountability
- Thoughtful scrutiny and attention to detail
- Proficient with Salesforce (or comparable CRM) and other sales technologies such as LinkedIn SalesNavigator, Zoominfo, Salesloft/Outreach.io, etc.
- Previous experience at a startup or in a high-growth environment selling to benefit leaders and brokers/consultants.
- Passion for innovation and contributing new ideas to improve sales processes and product offerings.
- Previous experience self-sourcing pipeline and closing business selling to Employee Benefits, HR, and Benefits/Consultants
To support our employees, we offer comprehensive benefits both in and out of the office. These include premium healthcare, comprehensive paid time off, and flexible parental leave. Our bereavement care includes premium access to the Empathy platform and support for employees and their families. We support financial wellness with a company-sponsored 401(k) plan and up to a 4% employer match, along with competitive stock options. With annual retreats, team lunches for our NYC office, and a remote employee stipend, we prioritize spending time together and investing in our people. We hope you will want to join our exceptional team!
Salary : $150,000 - $170,000