Demo

Program Mentor

EMPath
Brighton, MA Full Time
POSTED ON 10/17/2025 CLOSED ON 11/13/2025

What are the responsibilities and job description for the Program Mentor position at EMPath?

Program Mentor Professional Brighton, MA, US 30+ days ago Requisition ID: 1610 Apply Salary Range: $50,000.00 To $54,000.00 Annually Position Title: Program Mentor Who is EMPath? Economic Mobility Pathways (EMPath) is a 200-year-old Boston-based nonprofit that transforms lives by partnering with families to move out of poverty and provides other organizations with the tools to do the same. As a leading nonprofit innovator that combines direct services, a global learning network, robust research, and advocacy, we offer a wide range of rewarding career opportunities. We are deeply committed to diversity, equity, and inclusion and believe that diverse perspectives and experiences are crucial to our mission of disrupting poverty. ABOUT THE ROLE: The Program Mentor goes beyond case management and is the primary point of contact and part of a dynamic team co-investing with participants, using Mobility Mentoring®—an internationally recognized economic coaching approach, with goalsetting at its center. EMPath provides inclusive professional development, equitable wages, in-person direct services, research-informed coaching practices and reflection, and strategic policy advocacy. RESPONSIBILITIES: Routinely assists participants with housing placement opportunities. Provides one-to-one Mobility Mentoring, coaching to participants on goals related to upward economic mobility, including housing, budgeting, career and education, child care, health care, and more. Conducts detailed assessments to identify each family’s strengths, needs, and establishes individual mobility goals, while monitoring and documenting progress on individualized plans. Maintains a strong sense of emotional intelligence, reliability, and flexibility to navigate complex issues with sound reasoning. Communicates effectively to a wide array of audiences from participants to external stakeholders. Adheres to Massachusetts Executive Office of Housing and Livable Communities (HLC) contractual requirements. Completes weekly and accurate service documentation; maintains data management records and assists with program reporting tracking elements Cooperates with participants to resolve challenges and makes referrals to EMPath specialists in areas where more intensive support is needed. Utilizes a trauma-informed and trust-centered orientation coaching strategy Maintains resourcefulness and ensures referrals are made in collaboration with internal and external resources. Follows all EMPath and HLC policies and procedures including emergency preparedness, fitness of habitability, and others, as required. Other duties as assigned. SKILLS AND COMPETENCIES: Bilingual in Spanish required Bachelor’s degree is preferred 1 -3 years of experience in case management, direct homeless services, or life skills coaching Basic understanding of coaching, motivational interviewing, and mentoring practices and skills. Basic knowledge of case management principles and community resources. Cultural competency and ability to establish effective professional relationships with diverse group of clients. Knowledge of homelessness, housing subsidies, and other housing issues. Strong mediation, crisis intervention, negotiation, verbal and written communication skills. Ability to handle a variety of assignments and have flexibility to work some evenings if necessary. Strong organizational skills and high level of attention to detail. Excellent Microsoft Office skills. Computer Literacy/Tech Savviness. 25% local travel - This role requires travel to participants in scattered sites. A driver's license and access to a reliable vehicle is required. EMPath reimburses for work related mileage. Why EMPath? The meaningful work! The organization and your colleagues are committed to disrupting poverty and supporting families as they work towards their biggest goals. Collaborative team environment! You’ll join a team that values teamwork, and shares knowledge and ideas – all working towards shared goals for elevating the good work of the organization and the participants in our programs. Learning – We are a learning culture – We offer person-centered professional development, Mobility Mentoring training for all mentors, and tuition reimbursement Work-life balance for essential workers – EMPath offers a four-day work week for all direct services roles, 4 days of 9-hour schedule for most direct service roles where staffing levels allow. Benefits: Competitive salary, retirement planning and competitive healthcare benefits. Pay transparency: This role is budgeted up to $54,000 annually. At EMPath, we are committed to creating an inclusive and supportive environment where all individuals feel valued and empowered. We strongly encourage people of color and individuals from diverse backgrounds to apply. We are an EEO/AA/ADA/ADEA employer based in Boston, Massachusetts. All offers of employment at EMPath are contingent upon clear results of a thorough background check.

Salary : $50,000 - $54,000

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