Product Manager -- Platform & Infrastructure

EMPASS TECHNOLOGY, LLC

PRODUCT

Product Manager — Platform & Infrastructure

Location: New York, NY (HQ) — hybrid; remote considered for exceptional candidates · Reports to: VP of Product · Scope: Vertical ownership

ABOUT EMPASS 2.0

Empass is building the operating system for modern healthcare — one platform spanning clinical care (CareConnect), pharmacy (EmpassRx), diagnostics (EmpassDx), home health and gig nursing (EmpassRN), sleep medicine, a nationwide community health navigation network (CBOs, faith organizations, schools, LULAC councils), life sciences commercial engagement, and embedded fintech (EmpassPay/EmpassFin).

Most healthcare startups pick one wedge and stay there. We've built six interoperable segments on shared architecture instead: a Closed-Loop Referral Engine that works identically whether a community organization refers someone to a physician or a DME company fulfills a wheelchair order; a Scope of Practice Matrix that correctly governs every provider type from physicians to community health workers across every state; an NPI-based identity system that recognizes a provider across every segment they touch, so a lab director applying to a second segment doesn't start from zero.

This isn't a pitch deck. We have signed contracts, real customers, and a hiring plan built against actual revenue — this role exists because this specific vertical is already generating business that needs staffing, not because we're speculating about future headcount.

If you want to build category-defining healthcare infrastructure at a company proving out product-market fit in real time — with the compliance rigor of a much larger company and the ownership of a much earlier one — this is that company.

Base Salary: $160,000–$185,000 Variable: 15% annual bonus target, capped OTE: $198,375

What You'll Own: EmpassCore, Provider Availability & Location Engine, M-Path1

You own the roadmap for the shared services every other vertical depends on — this is an internal-platform product role with no direct AM counterpart, since these systems aren't sold on their own.

The Impact You'll Make: You have no customers of your own — every other PM on this roster is your customer. When you ship the Provider Availability & Location Engine correctly, a nurse's location stops tracking the second she goes off shift, automatically, everywhere on the platform, without five other teams having to remember to build that themselves.

Key Responsibilities

• Own roadmap for shared services — NPI Lookup, audit chain, KMS, and the Provider Availability & Location Engine used platform-wide

• Coordinate with all 5 other PMs, since changes here ripple into every customer-facing vertical

• Prioritize the Uber-style location/availability model rollout across EmpassRN, CareConnect, and M-Path1

• Work with Eng Lead 5 on an overwhelmingly backend-heavy roadmap (8 EmpassCore modules, real-time geospatial engine)

Requirements

• 6 years product management experience, platform/infrastructure product experience strongly preferred

• Comfort with a roadmap where your primary stakeholders are other PMs, not external customers directly

• Working knowledge of identity/access, event-driven architecture, or geospatial systems a strong plus

Empass Technology, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Empass does not discriminate in hiring or employment practices and is committed to providing reasonable accommodation to applicants and employees with disabilities.