What are the responsibilities and job description for the Infrastructure Systems Administrator (Enterprise Print Team) position at Emory Healthcare?
Be inspired. Be rewarded. Belong. At Emory Healthcare.
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
- Comprehensive health benefits that start day 1
- Student Loan Repayment Assistance & Reimbursement Programs
- Family-focused benefits
- Wellness incentives
- Ongoing mentorship, development, and leadership programs
- And more
*The role is hybrid- 3 days per week onsite. Local candidates only.
We are seeking an experienced Systems Administrator to join our Enterprise Print team. This small but highly specialized group manages the full spectrum of enterprise print solutions across the organization, including thermal/label printers, barcode printers, laser printers, multifunction devices, and more. This is a hybrid role requiring 3 days a week in the office location at 2201 Henderson Mill Road, Atlanta, GA 30345.
RESPONSIBILITIES:
- Design, implement, and support enterprise print solutions and infrastructure.
- Administer print systems such as PrinterLogic, PaperCut, LRS, or similar platforms.
- Configure and manage enterprise print queues, including backend and frontend workflows.
- Maintain and support print architecture, including load balancing, high availability, and redundancy strategies.
- Troubleshoot and resolve complex print issues across a diverse set of printer types.
- Collaborate with teams supporting Electronic Healthcare Record (EHR) systems to ensure reliable printing for clinical workflows.
- Participate in capacity planning, system upgrades, and migrations of print infrastructure.
- Develop and maintain documentation for print environments and processes.
- Includes after-hours maintenance and on-call rotations to support critical tier1 systems.
- Proven experience with enterprise print management systems (e.g., PrinterLogic, PaperCut, LRS, or comparable).
- Strong understanding of enterprise print architecture, including concepts like load balancers, failover, and redundancy.
- Hands-on experience creating, managing, and troubleshooting print queues in a large enterprise environment.
- Familiarity with backend and frontend print processes, including driver management and output workflows.
- Working knowledge of printing requirements within Electronic Healthcare Record (EHR) systems or similar clinical environments.
- Excellent problem-solving skills, communication, and ability to work collaboratively within a team.
- Healthcare IT experience strongly preferred.
MINIMUM QUALIFICATIONS:
- Bachelor's degree in computer science, Information Technology, or related discipline and three years Infrastructure server administration experience OR seven years of Infrastructure server administration experience.
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.