What are the responsibilities and job description for the Host position at Emmy Squared Pizza?
Emmy Squared Coral Gables is seeking experienced HOSTS to join our opening team! Emmy Squared is a growing restaurant company that not only offers advancement opportunities, but a fun work environment, supportive leadership, competitive pay, health benefits for full time employees and delectable menu items you will be proud to serve our guests!
Host Key Responsibilities:
To provide courteous, prompt service to our guests
Answer incoming phone calls within a timely manner
Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest.
Adhere to seating guidelines to ensure equitable distribution amongst servers
Greet guests when entering the restaurant with a pleasant smile and superior customer service.
Assist with take our orders
Monitor dining areas for seating availability, service, safety and well being of guests.
Assist servers when needed.
Thank every guest upon departure, invite them to return, and wish them a fond farewell
Manage reservations; familiarity with Open Table, Resy and other reservations platforms.
Successfully adhere to Emmy's Steps of Service
Working knowledge of menu and beverage offerings
Ability to communicate guest requests, including dietary restrictions, to culinary staff
Perform opening and closing duties
Help to maintain a clean and presentable work environment
Maintain a positive, outgoing demeanor during service
Be safety conscious to promote the safety of ones self, co-workers and guests at all times
Adhere to company policy and procedures
Perform other duties as assigned by management
Host Qualifications:
Prior host or other front of house experience in a high-volume restaurant operation
Prior related experience requiring excellent customer service, cash handling, service recovery and problem-solving skills
Strong written and verbal communication skills; computer proficiency required
Ability to work in a fast-paced environment while managing the needs of guests
Ability to work cohesively with co-workers throughout the restaurant
Possess a passion for hospitality and a love of the food & beverage industry
Ability to work a flexible schedule
Ability to lift, carry, push, pull and place objects weighing up to 25 lbs. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift.
Emmy Squared/Pizza Loves Emily is an Equal Opportunity Employer and treats all applicants for employment equally based upon job-related qualifications and without regard to race, sex, color, age, sexual orientation, gender identification, marital status, military or veteran status, national origin, disability, religion, political activity, or any other characteristic protected by law.