What are the responsibilities and job description for the Host position at Emish Market?
Emish Restaurant is a Ukrainian and European restaurant located in Federal Way, WA. We are looking for a friendly, welcoming, and reliable Host to be the first point of contact for our guests and help create a positive dining experience from the moment they arrive.
The ideal candidate is friendly, organized, attentive, and able to communicate professionally with guests and restaurant staff in a busy environment.
What You'll Do
- Welcome and greet guests warmly upon arrival
- Create a friendly and professional first impression
- Manage the restaurant entrance and waiting area
- Manage the seating of guests and maintain an organized table rotation
- Escort guests to their tables and provide menus
- Communicate wait times accurately to guests
- Maintain the waitlist and guest seating information
- Answer phone calls and respond to basic guest questions
- Take and manage reservations when applicable
- Communicate guest requests and special occasions to servers and management
- Monitor table availability and coordinate seating with servers
- Communicate with servers, bussers, bartenders, and kitchen staff to support smooth service
- Assist with takeout orders and guest inquiries when needed
- Keep the host stand, entrance, and waiting area clean and organized
- Help maintain the overall appearance and cleanliness of the restaurant
- Assist with clearing and resetting tables when needed
- Assist other restaurant team members during busy periods
- Handle customer concerns professionally and involve management when necessary
- Follow restaurant policies and procedures
- Complete opening and closing duties as assigned
- Maintain a professional, positive, and welcoming attitude throughout the shift
Work Schedule: Full-time or part-time; schedule will be discussed during the interview. Weekend and holiday availability is required.
PayCompensation: $18-20/h tip.
Benefits:
Full-time employees are eligible for competitive employee benefits including paid sick leave (1 hour per 40 hours worked), 5 paid holidays.
Required Qualifications
- Excellent customer service and communication skills
- Friendly, welcoming, and professional attitude
- Ability to communicate clearly with guests and restaurant staff
- Ability to remain calm and professional in a busy environment
- Strong organizational and multitasking skills
- Ability to manage multiple guest requests at the same time
- Strong attention to detail
- Ability to work effectively as part of a team
- Reliable and punctual
- Professional appearance and behavior
- Ability to stand and walk for extended periods
- Ability to work weekends and holidays
Salary : $18 - $20