What are the responsibilities and job description for the Employee Service Coordinator - Spanish Bilingual position at Emeritus Home Care?
Emeritus Home Care is a locally owned home care agency based in Buford, GA. We specialize in providing compassionate, high-quality personal care services to seniors and individuals in need, supporting both Medicaid and private-pay clients. Our team is committed to excellence, compliance, and personalized care—helping families feel confident that their loved ones are safe and supported.
Are you ready to be part of a fast growing company that truly makes a difference in people's lives?
Emeritus Home Care is seeking a dynamic and motivated professional to join our internal administrative team. In this multifaceted role—spanning employee services, staffing coordination, and employee relations—you’ll support our field staff and clients by managing hiring, onboarding, compliance, and day-to-day operations with excellence and care.
Your Impact:
✔ Coordinate the employee onboarding process
✔ Recruit, interview, and hire new staff
✔ Maintain compliance and personnel documentation
✔ Manage scheduling, intakes, and referrals
✔ Be a communication bridge between clients, field staff, and office team
✔ Promote a positive, organized, and compassionate workplace
What You Bring:
- Excellent people skills and attention to detail
- Strong communication, organization, and multitasking abilities
- Professional email and phone etiquette with clear, respectful communication
- Ability to thrive in a fast-paced, deadline-driven environment
- Alert, proactive, and able to prioritize tasks effectively
- Discretion and confidentiality in handling sensitive employee and client information
- Resourceful problem-solving skills to resolve conflicts and staffing challenges
- Strong time management and ability to balance multiple responsibilities
- Adaptability to changing regulations, staffing needs, and urgent situations
- Conflict resolution skills to foster a positive and supportive work culture
- Highly detail-oriented, ensuring accuracy in compliance and documentation
- Team-oriented mindset with strong collaboration skills
- Tech-savvy with proficiency in Microsoft Office, Google Workspace, and scheduling systems
- Customer service mindset, treating staff and clients with empathy and professionalism
- Dependability, punctuality, and consistent follow-through
- A warm, professional demeanor with a passion for people
- Must align with our core values: Compassion, Excellence, Reliability
Requirements:
- Minimum: Associates Degree required; Bachelor's Degree preferred
- Proficiency in Microsoft Office
- Proficiency in Google Workspace
- Minimum of 1 year work experience in HR, home care/healthcare, or staffing preferred
- English proficiency required
- Spanish proficiency is a plus
Why You’ll Love It Here:
✨ Weekly pay PTO
✨ Advancement and career growth opportunities
✨ Positive, team-based work culture
✨ Retirement benefits after the qualifying period
✨ Make a real difference in your community
Buford, GA | Full-Time | Mon–Fri, 9 AM–5 PM
Ready to grow with us? Apply today!
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- Paid time off
- Referral program
- Retirement plan
Education:
- Associate (Required)
Experience:
- Administrative: 1 year (Required)
- Customer Service: 1 year (Required)
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $19 - $22