What are the responsibilities and job description for the IT (includes 802.11 Instructional Trainer) position at Emerging Technology Support, LLC?
A blended role providing comprehensive IT technical support
for the company and instructional training on 802.11 (WiFi) technology to clients.
This position will spend approximately 75% of its time delivering IT support
services and 25% teaching students on 802.11 technical topics in a classroom,
vehicle, and scenario-based training environment. Travel may be required, with
an estimated 25% or more of the time spent away from the office.
- Provide
PC-related issue resolution.
- Maintain
inventory and perform updates.
- Manage network
infrastructure, including routers, switches, firewalls, and load balancers.
- Set-up and
maintain an LDAP server for user accounts.
- Set up and
maintain Virtual Machine servers.
- Ensure server
room management (backups, updates, security patches).
- Implement shared
file storage solutions with user access controls.
- Define and manage
user permissions for file shares.
- Support employee
desktops and laptops (OS installation, updates, troubleshooting).
- Teach clients on
802.11 technical topics (Kali/Linux, Kismet, Wireshark, Aircrack Suite, Packet
Data Analysis).
- Cover Applied
Computers and Networking (Computer Hardware, System hardware, Packet Data
Layers, Network Cables and connectors, VPN Setup).
- Design, develop,
deliver, evaluate, and modify courses to meet student needs.
- Collaborate with
faculty, staff, students, and clients to design training programs.
- Create and
maintain standardized system images for student computers.
Requirements