Store Manager

Job Description

About the job

Store Manager (Full-Time)

Location: Montgomery Mall, Bethesda, MD

Reports to: Area Manager

Role Overview

As a Store Manager, you are more than just a retail leader—you are a brand ambassador and business driver. You’ll be responsible for delivering an exceptional customer experience, leading a high-performing team, and ensuring operational excellence in-store. This is a full-time position that plays a key role in shaping the success of our retail presence.

What Makes a Great Store Manager?

• Customer-Obsessed
  
  

Prioritizes delivering a best-in-class experience

Builds meaningful connections with regulars and new customers

• Team-First Mentality
  
  

Leads by example, motivates through coaching—not just direction

Invests in team development and celebrates team wins

• Commercially Driven
  
  

Strong understanding of KPIs, stock flow, and profitability

Uses data to drive decisions and maximize daily sales opportunities

• Detail-Oriented Operator
  
  

Maintains high standards across VM, stockroom, and shopfloor execution

Confident in managing opening/closing, scheduling, and loss prevention

• Agile & Solutions-Oriented
  
  

Thrives in fast-paced retail with shifting priorities

Takes initiative, stays calm under pressure, and adapts quickly

• Authentic & Positive Communicator
  
  

Confident, open communicator who embodies the brand's friendly and genuine tone

Builds trust and loyalty with customers and team alike

• Passionate About the Brand
  
  

Wears and loves the product—understands the importance of Fit, Fabric, Foundation

Embodies denim lifestyle and represents the brand proudly in and out of the store

Key Responsibilities

• Lead and inspire a team to deliver exceptional customer experiences and meet sales targets
• Maximize store profitability through effective scheduling, payroll, and expense management
• Recruit, onboard, and develop store talent aligned with the brand values and standards
• Ensure operational excellence, including cleanliness, back-of-house organization, and visual standards
• Drive performance through weekly/monthly business reviews and KPI tracking
• Bring brand story to life on the sales floor through Fit, Fabric, Foundation
• Manage local marketing activations and build community engagement
• Liaise with HQ teams including HR, Merchandising, Operations, IT, and Marketing
• Maintain full access to all store systems; responsible for opening and closing procedures
  
  

Required Skills & Qualifications

• Previous retail management experience required, preferably in the fashion or lifestyle retail sector.
• Proven track record of meeting or exceeding sales targets and KPIs
• Strong team management, coaching, and talent development skills
• Excellent communication, interpersonal, and organizational abilities
• Solid understanding of retail operations including scheduling, payroll, inventory, and visual merchandising
• Passion for fashion, styling and a genuine interest in denim
• Flexible availability, including evenings, weekends, and holidays
• Proficient computer skills including Microsoft Office (Excel, Word, Outlook).
• Ability to stand for extended periods of time and lift/move objects weighing up to 40 pounds.
  
  

Salary: $80-85K