Luxury Sales Associate

Job Description

We are seeking Sales Associates to support our client, a luxury jewelry brand with a new store in Aspen. This role requires individuals with high-end retail experience, exceptional client service skills, and a passion for luxury jewelry and storytelling.

Sales Associates will provide an elevated, concierge-level experience to clients, ensuring they receive the highest level of personalized service. They will develop a deep understanding of the brand’s craftsmanship, collections, and brand story, engaging with Aspen’s discerning clientele in an exclusive setting.

Essential Functions

Client Engagement & Sales

• Provide exceptional luxury service and a personalized shopping experience.
• Build and maintain relationships with high-net-worth clientele, utilizing strategies to drive sales and foster brand loyalty.
• Communicate the brand story, craftsmanship, and unique qualities of each collection.
• Assist in private appointments, VIP experiences, and in-store activations.
• Meet and exceed individual and team sales goals.
  
  

Merchandising & Brand Presentation

• Ensure product displays reflect the brand’s luxury aesthetic and high merchandising standards.
• Maintain showroom organization and cleanliness, ensuring a seamless and inviting shopping experience.
• Assist in inventory tracking and product management.
  
  

Operations & Team Support

• Work closely with the Sales Manager and fellow associates to ensure a smooth and successful installation.
• Process transactions efficiently using POS and CRM systems.
• Participate in brand events and activations, engaging with clients and brand ambassadors.
• Adhere to company policies and luxury service protocols.
  
  

Qualifications

Education and Experience Requirements:

• 3 years of luxury retail experience, preferably in fine jewelry, high-end fashion, or art.
• Strong background in clienteling, relationship management, and luxury service delivery.
• Experience in experiential retail, VIP activations, or high-touch sales environments.
• Proficiency with POS systems and CRM tools
  
  

Additional Qualifications

• Polished, professional, and engaging personality with excellent communication skills.
• Self-motivated and results-driven, with a passion for luxury brands and storytelling.
• Ability to adapt to a fast-paced, high-profile retail setting while maintaining brand integrity.
• Exceptional attention to detail and merchandising skills.
  
  

Compensation & Benefits

• $25-30/Hour base pay commission
• This is a full time role with benefits and PTO.