What are the responsibilities and job description for the Government Account Executive position at Emerge Career?
Company Description
Emerge Career partners with governments to streamline the entire workforce development cycle, from recruitment and career assessment to vocational matching, training, coaching, employment, and job retention. Our innovative technology empowers governments to reduce unemployment and promote efficiency while addressing systemic challenges such as poverty and incarceration. By supporting workforce development initiatives, Emerge Career is committed to building a stronger, more equitable future workforce.
Role Description
This is a full-time, on-site role based in Harlem, NY, for a Government Account Executive. The individual in this role will be responsible for building and maintaining relationships with government clients, managing accounts, driving customer retention, and ensuring high customer satisfaction. The role also involves executing sales processes, utilizing pilot->program selling strategies, and identifying opportunities to enhance the client experience while supporting governments in achieving their workforce development goals.
Qualifications
- 5 years experience with engaging senior governmental stakeholders
- Proficiency in Sales Processes including multiple CRM systems
- Experience in Account Management and fostering customer satisfaction
- Strong skills in Customer Retention and developing long-term relationships
- Experience collaborating effectively with government entities or public sector organizations is a plus
- Excellent communication, interpersonal, and presentation skills
- Proven ability to meet or exceed goals in a sales-related role
- Bachelor’s degree in Business, Public Policy, Communications, or a related field preferred