What are the responsibilities and job description for the Accounts Representative position at Emerald Transformer?
Department: Sales
Location: Coffeyville, Kansas
Compensation: $55,000 - $70,000 / year
Accounts Representative
Pay: $55,000 - $70,000/Yearly
Workplace Type: Remote
Who We Are
With over fifty years of experience in the transformer services industry, Emerald Transformer is the premier solution for electrical equipment. Emerald provides a wide range of transformer services including remanufactured transformer stock, repairs, decommission, field technical services, parts, PCB disposal and recycling. Our national network of factories and service centers are strategically located to serve our broad and diverse customer base.
Emerald is committed to extending the life cycle of our customers’ equipment and protecting their capital investment. We partner with our customers to exceed their expectations by delivering valuable solutions. Emerald strives to have the lowest repair failure rate in the industry. We ensure the proper handling of any type of hazardous material in compliance with all federal and state environmental regulations.
Why work at Emerald?
When Emerald Transformer hires someone, we aren’t just bringing a new employee on board. We take our time to make sure we’re surrounding ourselves with those who share our core values and our devotion to quality, dependability, and environmental consciousness. We wouldn’t be where we are today without our Emerald team, and we’re thankful for each person who’s chosen to be a part of our journey as a company.
At Emerald Transformer, our employees are our lifeblood. They are the foundation of our business, so we provide employee benefits they can count on.
- Benefits: Your choice of three different medical insurance programs in addition to, life, vision, and dental insurance, a tuition reimbursement program, and a competitive 401K match incentive and vesting timeline. Our a-la-carte structure allows you to pick the best package for your needs.
- A 2nd Chance: Here at Emerald, we believe in second chances. That is why we accept and consider qualified applicants with criminal histories in a manner consistent with federal and local laws. We are committed to 2nd chance hiring! Only by working together can we create a better future.
- Supplemental Insurance: In addition to our standard plans, we offer tele-medicine, long-term and short-term disability coverage as well as legal services.
- Paid Weekly: All hourly team members are paid weekly!
- Paid Time Off: Emerald Transformer employees receive vacation and sick pay annually.
- Career Pathing: We are growing and promote from within.
Key Responsibilities
An Accounts Representative will play a fundamental role in achieving the company’s ambitious customer acquisition and revenue growth objectives; must be comfortable making dozens of calls per day, generating interest, qualifying prospects, and closing sales. Success in the position will be achieved by sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails, understanding customer needs and requirements, and routing qualified opportunities to the appropriate sales and business development rep for further development and closure.
- Support multiple sales personnel for specific factory (s) and territory (s).
- Assist sales in preparing estimates for quotes.
- Assist sales in preparing booking packages for processing to factory.
- Coordinate sales orders with factory to ensure on time delivery.
- Interact with customers to ensure satisfaction with order process.
- Canvass customer base to create, sales, leads for sales and gage customer satisfaction.
- Act as liaison between sales and factory.
- Understand customer needs and requirements.
- Route qualified opportunities to the appropriate sales executives for further development and closure.
The ideal candidate will embody the following characteristics and possess the knowledge, skills and abilities listed below:
- Honest, trustworthy and reliable.
- Hardworking.
- Physical ability to perform sedentary work, exerting up to 10lbs of force occasionally.
- Must be a self-starter, highly organized and able to work well with associates at all levels in the company.
- A degree in Sales, Marketing or related field is preferred.
- Proficient with Microsoft Office suite.
- Experience working with SalesForce.
- Ability to multi-task, prioritize, and manage time effectively.
Emerald Transformer is an equal opportunity employer providing equal employment opportunities to applicants and employees without regard to race, color, creed, sex, gender, sexual orientation, gender identity or expression, religion, age, national origin, ancestry, physical or mental disability (including pregnancy), uniform service, veteran status, marital status, medical condition including genetic characteristics, or any other category protected by federal, state, or local law.
Salary : $55,000 - $70,000