What are the responsibilities and job description for the Medical Assistant position at Emerald Therapy Center?
Key Responsibilities of Medical Assistant:
Assists Medical Providers with inbound phone and fax line medication refill requests
Ensures effective communication with nursing staff, physicians and other relevant personnel; while maintaining timely and accurate data entry to patient records within facility databases.
Attends mandatory staff meetings and training sessions, demonstrating a commitment to continuous professional development and adherence to policies and procedures in providing high-quality patient care.
Additional Tasks Including but not limited to:
- Documenting patients' medical information, including medical history and health insurance information
- Coordinating daily office activities, greeting patients, and checking patients in and out for their appointments
- Recording patients' vital signs, documenting physicians' notes and changes in medical conditions
- Taking tissue and fluid samples and sending them in for laboratory analysis
- Prepping exam rooms for clinical procedures and assisting practitioners with patient care
- Assisting physicians during routine checkups, outpatient procedures and other physical exams
- Monitoring and documenting patient symptoms for physicians' review during clinical exams
- Providing compassionate patient support and care, attention, and assistance during office visits
- Preparing and administering medications under the direction of supervising physicians or nurse practitioners.
- Maintain staff records
- Schedule patients accurately within guidelines and protocols of practice
- Contact insurance companies for benefits information and obtain information regarding copayments/deductibles to be collected at the time of service.
- Contact physician offices for necessary pre-authorizations as required.
- Observe professional ethics in maintaining confidential information acquired concerning the personal, financial, and medical or employment status of patients and their families.
- Enter correct patient data into the computer terminals and make corrections to errors in records as necessary
- Perform additional tasks as assigned.
- Ensure patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.