Technical Documentation Coordinator

Technical Documentation Coordinator – Physical Security

Location: North Canton, OH (100% On-Site)
Pay Rate: $30.00 per hour
Employment Type: Contract-to-Hire
Schedule: Monday–Friday, 8:00 AM–5:00 PM

Position Overview

We are seeking an experienced, detail-oriented Technical Documentation Coordinator to support a Physical Security product line at our North Canton, Ohio facility.

This position focuses on developing, updating, and maintaining accurate, high-quality technical documentation, including installation manuals, user guides, owner's manuals, and product instructions.

The ideal candidate will have a strong technical writing background, the ability to interpret complex technical information, and experience collaborating with engineering, product management, or technical support teams. This role also offers opportunities to support product data management, technical testing, and other hands-on projects.

Key Responsibilities

• Develop, write, edit, and maintain comprehensive technical documentation, including installation manuals, user guides, owner's manuals, and product instructions.
• Collaborate with Product Managers, Application Support Specialists, and technical teams to gather product information, specifications, and documentation requirements.
• Translate complex technical concepts, product specifications, and operating procedures into clear, accurate, and user-friendly documentation.
• Review, revise, and improve existing documentation to reflect product updates, engineering changes, and new technical requirements.
• Create technical documentation for new products, ensuring consistency, accuracy, and adherence to established documentation standards.
• Incorporate technical illustrations, diagrams, photographs, and videos to enhance documentation quality and usability.
• Maintain organized technical documentation, ensuring proper version control, consistency, and accessibility.
• Assist with migrating product information and part numbers from PDM Matrix into Teamcenter.
• Support laboratory testing activities, including following established test procedures, documenting results, and assisting with technical evaluations.
• Provide additional technical documentation, product management, and laboratory support as needed.

Required Qualifications

• Previous professional experience in technical writing, technical documentation, or a closely related role.
• Demonstrated experience developing, editing, or maintaining technical manuals, installation instructions, user guides, or product documentation.
• Strong ability to interpret technical specifications and communicate complex information clearly and accurately.
• Excellent written communication, proofreading, editing, and organizational skills.
• Strong attention to detail, accuracy, consistency, and document quality.
• Ability to work independently, manage multiple documentation projects, and meet established deadlines.
• Experience collaborating with technical professionals, including engineers, product managers, or technical support teams.
• Proficiency with Microsoft Office applications, particularly Word and Excel.
• Ability to work fully on-site in North Canton, Ohio.

Preferred Qualifications

• Associate's or bachelor's degree in Technical Writing, English, Communications, Engineering, or a related technical field.
• Experience developing documentation for electronics, electromechanical equipment, physical security systems, or industrial technology.
• Familiarity with technical documentation software such as Arbortext XML or ST4.
• Experience with technical illustration and diagramming tools such as Microsoft Visio, CorelDRAW, IsoDraw, or Adobe Photoshop.
• Knowledge of Product Data Management (PDM) or Product Lifecycle Management (PLM) systems, particularly Teamcenter.
• Experience with document version control, structured documentation, or technical content management.
• Exposure to laboratory testing, engineering support, or technical product development.

Why Join This Opportunity?

• Hands-On Technical Environment: Work directly with technical teams supporting physical security products and systems.
• Variety of Responsibilities: Combine technical writing expertise with product documentation, data management, and occasional laboratory support.
• Collaborative Team: Partner with Product Managers and technical specialists to support product development and documentation accuracy.
• Professional Growth: Expand your experience with technical documentation systems, product management tools, and specialized technology.
• Long-Term Opportunity: Contract-to-hire position with the potential for permanent employment.

Ideal Candidate

The strongest candidate will have hands-on experience creating and maintaining technical documentation for equipment, electronics, industrial products, or other technical systems. They will be comfortable working with technical teams, learning product functionality, and transforming detailed specifications into clear, professional documentation.

Technical writing experience is essential. Previous experience specifically within physical security is preferred but not required.