What are the responsibilities and job description for the Bar Shift Manager position at Emerald Queen Hotel & Casinos?
Take on a leadership role that ensures exceptional service and seamless beverage operations across the casino. As an EQC Bar Shift Manager, you'll help guide our beverage team, ensuring every pour, plate, and interaction meets the Emerald Queen Casino standard of excellence. You'll oversee daily bar operations, support the Beverage Manager, and keep service running smoothly across all bars and the Barista area.
You'll take charge of training and mentoring staff, delegating tasks, and maintaining a clean, safe, and welcoming environment for guests and team members alike. Whether assisting with scheduling, tending bar during busy shifts, or upholding top-tier health and safety standards, your leadership sets the tone for teamwork and exceptional service. Above all, you'll embody the EQC spirit, staying professional, positive, and committed to delivering a five-star experience every day.
This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits.
Minimum Qualifications:
Education: High School Diploma or GED equivalent and 2 years experience in a high volume bar and nightclub atmosphere.
Experience:
- Minimum of 2 years experience in bar and restaurant management.
- Knowledge in all aspects of serving cocktails, beers, wines, and non-alcoholic beverages as well as comprehensive dining service.
- Knowledge of liquor costs, promotions and P&L statements.
- Must have good verbal and written communication skills.
- Knowledge of computers and POS systems.
- Must demonstrate superior guest relations.
Preferred Experience:
- Gaming experience
- Experience working with tribal entities
Physical Requirements:
- Must be able to sit and stand for longer than 8 hours
- Must have the ability to lift up to 50 pounds
- Must have the mobility to climb stairs on a routine basis
- Must be able to tolerate a smoke-filled environment
Additional Requirements:
- Must be able to work all scheduled shifts to include day, swing, graveyard and holidays
Our facilities operate 24 hours a day, 365 days a year which may require this position to work evening, weekend, and holiday shifts.
All applicants must obtain a Class III A license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. Pre-employment drug testing is required for all positions. However, the use of marijuana will not disqualify an applicant unless the position requires driving a company vehicle. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe's Emerald Queen Casino. Job descriptions are intended to present a brief summary of the position and the description is not intended to list all of the duties performed within the job.