What are the responsibilities and job description for the Facility Manager position at EMCOR Facilities Services?
We offer a single-source solution for a complete range of facilities services, including equipment repair and replacement, preventive and predictive maintenance, and facility and equipment operations. We manage, service, and maintain the sophisticated facilities and systems that help our clients keep their competitive edge.
Job Summary
EMCOR Facility Services (EFS) provides full spectrum facility services to public and private sectors of nearly every market. Managing more than 1 billion square feet worldwide, our people have the optimal blend of capabilities and technical expertise to help clients achieve the highest levels of performance. EFS is seeking a Facility Manager to join our team. This position is accountable for the total performance of the account. This includes, but is not limited to, achieving/exceeding operational performance objectives, revenue and profit plan, maintaining and improving employee morale, retention and productivity and reports directly to the General Manager. In conjunction with the GM this position will help develop and execute strategic direction and be accountable for implementation of identified strategic programs. The Facility Manager will plan, direct, and coordinate all operational activities in order to maintain and improve overall account performance, if successful these assignments will ensure clients’ needs are met and or exceeded.
Essential Duties & Responsibilities
Leadership
Education
(HS Diploma, Under/Graduate Degree, etc.)
Bachelor's degree (B. A.) from four-year college or university; or relevant education and experience
Business Experience
(prior years work/related experience)
Seven to Ten years related experience and/or training at a senior level in an organization managing facility operations
Licenses/Certifications
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Technical Qualifications & Skills
Experience with operations and maintenance for Corporate Commercial Space Industry is preferred. Must have multi-site/account experience, ability to identify best practices within industry and a proven ability to apply across contract scope.
Facility Management, IFM Experience Preferred.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; risk of radiation and vibration.
The noise level in the work environment is usually moderate.
Equal Opportunity Employer
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Affirmative Action Policy
Please review our Affirmative Action Policy .
Notice to Prospective Employees
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here . Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.
Geographic Disclosure
#EFS
Job Summary
EMCOR Facility Services (EFS) provides full spectrum facility services to public and private sectors of nearly every market. Managing more than 1 billion square feet worldwide, our people have the optimal blend of capabilities and technical expertise to help clients achieve the highest levels of performance. EFS is seeking a Facility Manager to join our team. This position is accountable for the total performance of the account. This includes, but is not limited to, achieving/exceeding operational performance objectives, revenue and profit plan, maintaining and improving employee morale, retention and productivity and reports directly to the General Manager. In conjunction with the GM this position will help develop and execute strategic direction and be accountable for implementation of identified strategic programs. The Facility Manager will plan, direct, and coordinate all operational activities in order to maintain and improve overall account performance, if successful these assignments will ensure clients’ needs are met and or exceeded.
Essential Duties & Responsibilities
Leadership
- Exhibits confidence in self and others
- Inspires and motivates others to perform well
- Effectively influences actions and opinions of others;
- Accepts feedback from others
- Gives appropriate recognition to others.
- Displays passion and optimism
- Inspires respect and trust
- Mobilizes others to fulfill the vision.
- Business and Operations Planning . The Facility Manager will be responsible for ensuring alignment with client overall objectives and performance measurements.
- Use a collaborative process to review each Service Level Agreement (SLA) and Key Performance Indicator (KPI) to document and trend performance and results.
- This position will lead company’s specific management strategy for each location by developing a multi-year plan which includes operating and financial planning.
- Scope Decisions. Identify best practices and KPIs that will be used to manage and evaluate performance.
- Identify critical services that will be required, and potential consequences should these services not be carried out in accordance with the Business Plan. The Business Plan shall also include a contingency plan for each of the critical services in the event they cannot be carried out.
- Service Level Agreements. Measuring performance is critical in our ability to continuously improve services. The FM will drive the service levels across the portfolio, working closely with the GM and key client personnel to develop specific performance metrics that are based on business strategy and operational and business requirements.
- Monthly Reporting. The FM will analyze monthly reports to ensure strategic alignment and optimal delivery of service while also identifying key operational and financial improvement opportunities.
- Account Review Meetings. The leadership team will regularly meet with clients to discuss performance results, operations reviews, work management process reviews, etc.; monthly and quarterly meetings will be used to evaluate performance results and address issues and overall business objectives.
- Interface with client point of contacts (POCs) as needed
- Coordinate consistent service delivery
- Review work requests that do not meet expected operational or financial performance. Utilize findings to develop improvement opportunities within the assigned account team.
- Responsible for putting in place appropriate plans and programs to meet and/or exceed the client objectives within the account.
- Responsible for helping set the strategic direction and implementation of business initiatives.
- Responsible for establishing goals and performance criteria and measurement processes to proactively manage the business.
- Responsible for cost effectiveness, consistency, quality, accuracy and performance to business standards.
- Represent the organization including managing the business relationships as well as performance of strategic alliances and joint ventures in assigned area.
- Responsible for the strategic planning and management of current and future client locations including assessing alternatives and understanding future client requirements to ensure adequate future growth and development in assigned areas.
- Responsible for ensuring effective customer satisfaction, service and relations by implementing processes and technology to deliver quality products and services
- Responsible for creating a consistent operational image, implementing account wide initiatives and producing a quality product in accordance with Company standards.
- Responsible for driving continuous improvement and innovation throughout the account.
- Responsible for ensuring high staff productivity and morale by working and ensures staffing with carefully selected people.
- Champions HR initiatives and make the function an integral part of the organization at all times
- Responsible for creating an environment that gives team members and teams responsibility/authority to achieve goals, and then hold the team and team members accountable for accomplishing them .
- Responsible for the achievement of assigned team member’s responsibilities by providing guidance, mentoring, coaching and feedback to team members. Establish performance objectives, expectations and regular appraisals against those objectives and expectations.
- Ensure associate growth and development through mentoring and training.
Education
(HS Diploma, Under/Graduate Degree, etc.)
Bachelor's degree (B. A.) from four-year college or university; or relevant education and experience
Business Experience
(prior years work/related experience)
Seven to Ten years related experience and/or training at a senior level in an organization managing facility operations
Licenses/Certifications
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Technical Qualifications & Skills
Experience with operations and maintenance for Corporate Commercial Space Industry is preferred. Must have multi-site/account experience, ability to identify best practices within industry and a proven ability to apply across contract scope.
Facility Management, IFM Experience Preferred.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; explosives; risk of radiation and vibration.
The noise level in the work environment is usually moderate.
Equal Opportunity Employer
As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled
Affirmative Action Policy
Please review our Affirmative Action Policy .
Notice to Prospective Employees
Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here . Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.
Geographic Disclosure
#EFS