What are the responsibilities and job description for the Telecommunications Technician position at EMCO Technologies?
EMCO Technologies currently has an opening for a Telecommunications Technician at the NASA Langley Research in Hampton, VA. This is an exciting opportunity to leverage your experience supporting the AEGIS contract.
Primary responsibilities include the installation, troubleshooting and management of telephony, cable plant, collaboration rooms and network infrastructure for a large campus.
Basic Qualifications
Installs, maintains, repairs, and modifies cable systems both copper and fiber. Installs, relocates, and troubleshoots telephones and network connections. Uses engineering drawings, statements of work, and technical manuals to determine requirements for underground, buried, and aerial cable systems, Installations may be internal or external to buildings. Prepares and installs distribution equipment.
Terminates cables and wiring on distribution frames, cable boxes, patch panels and/or equipment. Ensures techniques, materials, and accomplishments are according to technical standards, specifications, engineering directives, as well as all applicable laws, regulations, or codes for the authority having jurisdiction, troubleshoots cable system problems; locates, repairs, and tests to ensure problem resolution.
Must have proven ability to maintain accurate logs of trouble isolation and repair efforts and escalate/communicate issues to management as needed. Requires independent thinking/problem solving skills and proven ability to prioritize and execute multiple tasks with appropriate supervision. A professional attitude and courteous manner toward customers, partners and coworkers is essential.
Preferred Qualifications:
- 1-2 years of Cisco Call Manager and Unity Connection experience or equivalent vocational or accredited education focusing on networking and VoIP.
- Cisco Network Academy training courses below are preferred; regarded as a plus: Cisco Voice (CVOICE) Course, Cisco IP Telephony I/II Courses (CIPT1/2) or Implementing Cisco IP Telephony/Video CIPTV1 and (CIPTV1/2).
- Strong telephony related trouble shooting skills.
- Basic understanding of traditional Public Branch Exchange (PBX) functionality.
- Ability to communicate and interact effectively with customers and IT infrastructure team members.
- Cable Plant experience – copper and fiber (manhole, hand-hole and tunnel system).
- Willingness and ability to work in campus tunnel system in support and maintenance of an emergency telephone network currently present in the campus tunnel system.
- Collaboration conference room installation and trouble shooting.
- Must be a U.S. Citizen with the ability to obtain a Public Trust clearance.