What are the responsibilities and job description for the Connections Case Manager position at EmberHope?
Connections Case Manager
Grow your skills. Support families. Help children and young adults move toward safety, stability, permanency, and well-being.
Grow your skills. Support families. Help children and young adults move toward safety, stability, permanency, and well-being.
EmberHope is excited to welcome new Case Managers to our Child and Family Wellbeing team. This role is designed for individuals who are passionate about walking alongside children, youth, young adults, and families as they navigate important moments of change, healing, and growth.
In EmberHope’s 90-day onboarding model, new Case Managers will receive focused training on the essential functions of case management, including engagement with children and families, assessment and case planning, documentation, court and stakeholder collaboration, resource connection, safety and permanency planning, and trauma-sensitive service delivery. After successful completion of onboarding, Case Managers will be placed in one of our Child and Family Wellbeing departments based on program needs, strengths, and fit: Adoption, Crossover, Independent Living, Reintegration, or Aftercare.
As a faith-based organization, we believe meaningful work begins with strong values. We are committed to creating a culture where employees are supported, challenged, and empowered to succeed while being held accountable to the standards that drive our mission and the quality of services we provide.
This role is ideal for someone who is organized, compassionate, resilient, and committed to helping children and families experience safety, connection, permanency, and hope.
Our Values
At EmberHope, our work is guided by the following values:
At EmberHope, our work is guided by the following values:
- Integrity: Maintain high ethical standards with honesty and reliability.
- Cultural Sensitivity: Recognize and integrate cultural differences.
- Accountable: Achieve agency outcomes efficiently with fiscal responsibility and sustainability.
- Respect: Honor the dignity and basic rights of all people.
- Excellence: Perform all work and services with exceptional standards.
- Faith: Commitment to nurturing the heart and soul of others.
- Trauma-Sensitive: Commitment to support and acknowledge how trauma affects self and others.
We seek team members who not only embrace these values personally but demonstrate them in their work with children, families, colleagues, and community partners.
What You’ll Do
- Build meaningful, professional relationships with children, youth, young adults, and families.
- Provide trauma-sensitive case management services that promote safety, stability, resilience, and well-being.
- Partner with families to identify strengths, needs, barriers, and goals.
- Support case planning, resource connection, service coordination, and progress toward permanency or successful transition.
- Visit with children and families regularly to assess needs, support progress, and ensure safety concerns are addressed.
- Collaborate with courts, DCF, providers, schools, community partners, foster parents, relatives, and other stakeholders.
- Prepare and submit timely documentation, reports, assessments, and case updates according to agency and program requirements.
- Advocate for children and families while helping them navigate complex systems with dignity and support.
- Attend meetings, court hearings, staffing discussions, and team consultations as needed.
- Maintain compliance with company policy, practice guidelines, training expectations, and regulatory requirements.
Why Join EmberHope?
At EmberHope, we believe supporting employees is essential to supporting children and families. Through our onboarding model, training, supervision, and trauma-sensitive culture, Case Managers receive the tools and support needed to grow in their role and make a meaningful impact.
We offer:
- Generous Paid Time Off
- Licensure support and professional development resources
- Training through our 90-day onboarding model
- Opportunities to grow within child and family wellbeing services
- A supportive, trauma-sensitive culture
- A faith-based environment rooted in service, compassion, accountability, and excellence
- Opportunities to collaborate with passionate professionals committed to making a difference
- Meaningful work that strengthens families, promotes permanency, and improves child and family well-being