Job Summary: The Human Resources Manager supports hotel operations by managing recruitment, employee relations, benefits administration, and staff development. This role is responsible for ensuring compliance with HR policies, maintaining personnel records, and promoting a positive work environment.

Essential Functions and Duties:

• Provide professional and courteous service to all associates and management.

• Identify staff vacancies, recruit, interview, and assist in selecting applicants.

• Administer compensation, benefits, and performance management systems, as well as safety and recreation programs.

• Maintain pay plans by conducting pay surveys, preparing budgets, and recommending pay structure revisions.

• Provide job descriptions, policy information, and details on benefits and working conditions to current and prospective associates.

• Manage difficult staffing situations, including disputes, understaffing, and administering disciplinary procedures.

• Advise managers on organizational policy matters, such as equal employment opportunity, sexual harassment, and safety programs.

• Conduct new associate orientations and foster a positive attitude toward organizational objectives.

• Serve as a liaison between management and associates, assisting with work-related problems and policy interpretation.

• Maintain personnel-related records, including hires, transfers, performance appraisals, and absenteeism rates.

• Investigate and report on accidents for insurance purposes.

• Ensure compliance with hotel and legal HR policies and procedures.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

• Bachelor's degree (B. A.) from four-year college or university; and three to five years related experience and/or training; or equivalent combination of education and experience.

• PHR or SPHR certification preferred.

• Strong understanding of HR policies, employment laws, and compliance regulations.

• Excellent communication and interpersonal skills for working with associates, management, and external partners.

• Ability to manage recruitment, employee relations, and benefits administration effectively.

• Strong problem-solving skills and the ability to handle difficult staffing situations.

• Proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint.

• Strong organizational skills and attention to detail for managing personnel records and reports.

• Ability to work independently and manage multiple tasks in a fast-paced environment.

Work Environment:

• Primarily a seated, office-based role with occasional standing and walking.

• Must be able to lift and carry objects up to 10 lbs.

• Flexible schedule, with availability for occasional evenings, weekends, and holidays.

• Primarily indoor work, in an office environment, with regular interaction with hotel staff and management.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.