Group Coordinator

Location: Embassy Suites La Jolla, San Diego

Pay Range: $24.00 – $26.00 per hour (non-exempt), depending on experience and qualifications.

Job Summary

We are seeking a detail-oriented, guest-focused Group Coordinator to support group and event operations at our hotel. This role is responsible for coordinating group-related activities across departments, facilitating clear communication, organizing meetings, and ensuring all group details, timelines, and deliverables are executed seamlessly. The ideal candidate thrives in a hospitality environment, enjoys collaboration, and is committed to delivering exceptional guest experiences.

Key Responsibilities

• Coordinate and schedule group-related meetings and briefings, considering the availability of internal departments and stakeholders.

• Serve as a liaison between sales, events, front office, F&B, and other hotel departments to ensure group needs are met.

• Maintain accurate records of group bookings, room blocks, event details, contracts, timelines, and changes.

• Communicate effectively with internal teams to ensure clarity on group objectives, deadlines, and service expectations.

• Assist in resolving operational issues or conflicts related to group stays or events.

• Monitor group progress and event execution, reporting updates and outcomes to hotel management.

• Support team leaders in achieving group revenue, service, and guest satisfaction goals.

Qualifications

• Bachelor’s degree in hospitality management, business, or a related field, or equivalent work experience.

• Previous experience in hotel group coordination, events, sales support, or hospitality operations preferred. Hilton experience preferred.

• Excellent verbal and written communication and interpersonal skills.

• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.

• Proficiency in Salesforce FDC, OnQ, R&I, and Microsoft Office.

Schedule

• This position may require evenings, weekends, and holidays based on group and hotel operational needs.

Compensation & Benefits

• Competitive base salary within the posted range.

• Medical, dental, and vision insurance.

• 401(k) retirement savings plan with employer match.

• Paid time off, paid sick leave, and company-observed holidays.

• Employee Assistance Program (EAP).

• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

• Short-term and long-term disability insurance.

• Pet wellness benefits.

• Professional development and training opportunities within the hospitality industry.

Equal Employment Opportunity

We are an equal opportunity employer and value diversity at our hotel. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other status protected under California or federal law.

Salary : $24 - $26