Convention Coordinator

Description

Two Hilton branded hotels (DoubleTree & Embassy Suites) located in the heart of all that Rosemont has to offer with a convenient location to O’Hare Airport and walking distance of the Parkway Bank Park Dining & Entertainment District, Fashion Outlets Mall, Rosemont Theater, and Impact Field. Hilton was rated #1 on the 100 Best Companies to Work for in the U.S. list for the sixth consecutive year.by Fortune Magazine. Join a team focused sales environment where you will work with a seasoned team with opportunity for advancement 

The Tradeshow Coordinator is responsible for the execution and coordination of all tradeshow-related room blocks across Embassy Suites and DoubleTree O’Hare – Rosemont. This role serves as the primary point of contact for tradeshow reservation logistics, ensuring accurate rooming lists, seamless communication, and timely execution.

Requirements

 · Manage assigned tradeshows across both hotels (single owner per show)

· Maintain and update room blocks in reservation systems

· Manage rooming lists including entry, revisions, and deadline tracking

· Coordinate and manage staff room blocks

· Prepare group resumes as needed

· Monitor cutoff dates and communicate deadlines to clients

 · Serve as primary point of contact for tradeshow reservation logistics

· Respond to client inquiries related to rooming lists, reservations, and block details

· Greet clients at the Convention Center when on property

· Review final billing with clients for accuracy and completeness

  · Ensure accuracy of all reservations and group block entries

· Monitors pick up against block (reporting only, not responsible for strategy)

· Maintain proper billing and routing instructions

Ensure all reservations are aligned with group agreements 

  Key Competencies 

· Strong attention to detail and accuracy

· Excellent organizational and time management skills

· Ability to manage multiple high-volume events simultaneously

· Strong written and verbal communication skills

· Ability to work cross-functionally with multiple departments

· Customer service focused with a proactive mindset
 Requirements  

· High School Diploma or equivalent required

· 2–4 years of experience in hotel reservations, group housing, or event coordination preferred

· Experience with Hilton systems (ONQ, PEP) preferred

  Salary Based on experience-starting at $50k

Benefits

· Medical, Dental/Vision Insurance

· Life Insurance

· Health Savings Account

· 401k with company match

· Referral Program

· Employee, Friends and Family Hotel Discounts at Brand Properties

· Tuition Reimbursement

· Free Employee meals and free parking