What are the responsibilities and job description for the Banquet Houseman position at Embassy Suites by Hilton Plainfield Indianapolis Airport?
BASIC PURPOSE: Properly set, clean and maintain all function rooms, public spaces, service corridors, storerooms and public function areas in a safe, accident-free manner.
JOB EXPECTATIONS AND REESPONSIBILITIES:
- Correctly and efficiently set up and break down all department functions.
- Keep function room area and storage areas clean and neat at all times.
- Return all equipment not in use to proper storage area in clean condition before the end of each shift
- Check electrical hook-ups for proper working order and tape down all exposed cords for equipment in use.
- Service/freshen all meeting rooms during breaks.
- Assist guests whenever possible, referring all requests which are beyond scope of responsibility immediately to supervisor.
- Perform periodic deep cleaning of banquet areas
- Be familiar with the various types of workable setups for each function room.
- Check room temperatures and see if all lights are working and adjusted properly.
- Working knowledge of AV equipment, assist AV person/guest as needed.
- When needed, assist other departments and employees with any tasks requested by a supervisor or manager
KNOWLEDGE AND SKILLS:
Education: High school education or equivalent experience
Experience: Experience in the hospitality industry and banquet/catering experience preferred, but not required.
Skills and Abilities:
- Ability to physically perform the tasks required of this position (listed above)
- Ability to communicate with supervisors, coworkers and guests
- Ability to follow direction and work independently
Hours Required: Eight hour shift typical but not guaranteed; scheduled days and times may vary based on need. Holidays and Weekends may be required.
ENVIRONMENT
Physical Job Requirements
Lifting/Pushing/Pulling/Carrying
- Position requires daily and frequent lifting, pushing, pulling and carrying of supplies, linen, tables and chairs, AV equipment, lighting supplies podiums and lecterns, and other set-up related supplies and equipment
- Position requires the ability to put up and take down all items mentioned above in an efficient and timely manner.
Bending/Kneeling.
Position requires frequent and daily bending and kneeling in the daily set up and take down of meeting rooms and the cleaning and maintaining of these areas.
Mobility:
Total mobility is required, with continuous movement throughout hotel for entire shift occurring.
Continuous Standing/Walking:
Continuous standing and/or walking can be expected throughout shift
Climbing Stairs
Position may necessitate the need for climbing stairs
Hearing/Vision/Speech:
- One-on-one communication with guests, supervisors and coworkers critical
- Must be able to receive and clearly understand the standards and expectations of banquet and catering duties
- Must be able to visually identify areas needing attention and inspect those areas upon completion of task
- Must be polite and hospitable in all interactions with guests, supervisor and coworkers
Chemicals/Agents:
Use of Cleaning chemicals, aerosol sprays and other chemicals used to perform function
Protective Clothing Type:
- Non-slip shoes are required
- Job may require back brace, gloves and other protective equipment
Equipment Operation:
- Vacuums and other housekeeping equipment
- Radios and other communication devices
- Basic tools which may be required for set up and take down of meeting rooms
- Use of food heating and cooling equipment such as chafing dishes, hot boxes, etc. may be required
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Houseman Banquet Set up: 2 years (Preferred)
Work Location: In person
Benefits:
Health Insurance, Employee Discounts, Vacation & Paid Time OffSalary : $16