What are the responsibilities and job description for the Regional Director of Operations position at EMBASSY HEALTHCARE?
Embassy Healthcare is seeking a Regional Director of Operations (RDO) to support and lead operational performance across a portfolio of skilled nursing facilities in Pennsylvania.This is a high-impact role responsible for driving results, supporting facility leadership, and ensuring consistency in operations, quality, and compliance across multiple locations.
About Us and Our Commitment:Embassy Healthcare is a growing, multi-facility, long-term care organization committed to providing the very best care and services in a comfortable environment that promotes the health and well- being of our residents. We are committed to maintaining the highest standards of quality care and services and strive to be an Employer of Workforce Excellence.
Position Summary:
The Regional Director of Operations provides oversight and direction to facility Administrators and leadership teams. This individual is responsible for ensuring strong operational performance, regulatory compliance, census growth, and financial outcomes across the assigned region.
Key Responsibilities:
- Provide operational oversight for multiple Skilled Nursing Facilities within Pennsylvania
- Support, coach, and develop Administrators (LNHA) and facility leadership teams
- Monitor and drive performance related to census, quality measures, staffing, and financials
- Ensure compliance with state and federal regulations, including survey readiness
- Partner with clinical, HR, and admissions teams to align operational strategies
- Identify operational gaps and implement corrective action plans
- Support acquisitions, transitions, and new facility onboarding as the organization grows
Qualifications:
- Active Pennsylvania Nursing Home Administrator (LNHA) license – REQUIRED
- Minimum 3–5 years of experience in long-term care operations leadership
- Prior multi-site oversight (Regional/Divisional experience strongly preferred)
- Strong knowledge of Pennsylvania regulatory environment and survey process
- Proven ability to improve operational performance and lead teams effectively
- Excellent leadership, communication, and problem-solving skills
Why Join:
- Growing organization with expansion across Ohio and Pennsylvania
- Opportunity to make a measurable impact at the regional level
- Collaborative leadership environment
- Competitive compensation and benefits package
Apply Today
If you are an experienced LNHA ready to take the next step into regional leadership, we encourage you to apply.
All inquiries will be held confidential
AA/EEO/M/F/D/V
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- What size portfolio have you supported
- How many Skilled Nursing Facilities have you directly overseen
- This role requires a hands-on leadership style with frequent in-building presence. Are you comfortable operating in that environment?
Education:
- Bachelor's (Preferred)
Experience:
- Skilled nursing facility: 1 year (Required)
License/Certification:
- Licensed Nursing Home Administrator (Preferred)
Willingness to travel:
- 75% (Required)
Work Location: On the road