What are the responsibilities and job description for the MSP Sales Lead position at eMazzanti Technologies?
Description
Are you a driven sales leader with a passion for empowering businesses through technology? At eMazzanti Technologies, we don’t just sell IT solutions — we create partnerships that fuel business growth and transformation. We're looking for a proven Sales Lead to head our Sales team, drive revenue through renewals and expansion, and help our clients succeed in a digital-first world.
This is a high-impact role for a strategic and hands-on leader with experience in MSP sales or IT consulting, a consistent record of quota attainment, and a desire to grow, inspire, and win — together.
Why eMazzanti?
What You’ll Do
Are you a driven sales leader with a passion for empowering businesses through technology? At eMazzanti Technologies, we don’t just sell IT solutions — we create partnerships that fuel business growth and transformation. We're looking for a proven Sales Lead to head our Sales team, drive revenue through renewals and expansion, and help our clients succeed in a digital-first world.
This is a high-impact role for a strategic and hands-on leader with experience in MSP sales or IT consulting, a consistent record of quota attainment, and a desire to grow, inspire, and win — together.
Why eMazzanti?
- Ongoing leadership development and coaching
- A values-driven culture where your voice matters
- Opportunity to grow with a fast-paced, award-winning MSP
- Be part of a team where passion meets purpose, and every win is celebrated
- Passion for excellence – We take pride in doing things the right way the first time.
- Customer satisfaction – We go above and beyond to delight our clients.
- Innovation & agility – We adapt fast, stay curious, and challenge the status quo.
- Integrity & trust – We do what we say and say what we mean.
- Winning as a team – We believe collaboration fuels success.
What You’ll Do
- Lead, manage, and coach a team of Account Managers to exceed renewal and upsell goals
- Build and execute scalable customer growth strategies across our SMB client base
- Promote a customer-first, consultative sales approach that deepens client relationships
- Conduct regular pipeline reviews, track KPIs, and drive accountability and outcomes
- Support AMs by joining client calls, guiding deal strategy, and resolving escalations
- Cultivate a culture of proactive outreach, ongoing communication, and strategic account planning
- Partner with service, operations, and marketing to enhance customer experience and drive retention
- Use CRM tools like ConnectWise to track activities, opportunities, and churn risks
- Play a hands-on role in hiring, training, and scaling the Account Management team
- 3–5 years of experience in B2B technology sales (MSP or IT consulting preferred)
- 2 years leading or managing high-performing sales/account teams
- Proven success hitting or exceeding quota — both personally and through your team
- Deep understanding of the SMB technology landscape and value-based selling
- Proficiency with ConnectWise or similar CRMs (preferred)
- Strong skills in sales operations, forecasting, and workflow optimization
- Excellent communication, coaching, and organizational abilities
- A strategic mindset with a hands-on, roll-up-your-sleeves attitude
- Bachelor’s degree in Business, Technology, Communications, or a related field
- A positive mindset, strong work ethic, and a genuine desire to have fun while winning