What are the responsibilities and job description for the Office and Operations Coordinator position at EM UTILITY CONTRACTORS LLC?
Company Description
EM UTILITY CONTRACTORS LLC is a underground construction company located in Bethlehem, Pennsylvania, specializing in utility infrastructure projects. Known for its commitment to excellence, the company provides reliable and efficient services to meet the needs of its clients.
Job Summary
We are seeking a highly organized and proactive Office & Operations Coordinator to manage daily administrative, HR, and operational functions. This role is essential to ensuring smooth business operations, effective employee coordination, and compliance with internal policies.
Key Responsibilities
Administrative & Office Management
- Manage day-to-day office operations and communications
- Handle emails, document preparation, and internal correspondence
- Maintain organized records and filing systems
Human Resources & Employee Support
- Assist with onboarding and offboarding employees
- Maintain employee records and documentation
- Coordinate workers’ compensation cases and return-to-work processes
- Support employee communications and enforcement of company policies
Payroll & Benefits Coordination
- Assist with payroll processing and time tracking
- Ensure accuracy of employee hours and records
- Coordinate benefits-related documentation and reporting
Operations & Fleet Coordination
- Communicate with drivers and field staff regarding schedules and compliance
- Ensure required documents (insurance, registration, safety equipment) are in place
- Assist with internal reminders and enforcement of company policies
Compliance & Reporting
- Prepare reports and documentation for management
- Ensure adherence to company policies and local/state regulations
- Support audits and administrative reviews
Property Management
- Collect rent payments and maintain accurate records
- Prepare and send rent and utility invoices to tenants
- Respond to tenant inquiries and follow up on maintenance or service requests
- Coordinate with tenants and vendors to ensure timely issue resolution
- Maintain organized tenant files and lease documentation
Qualifications
- Previous experience in office administration, HR, or operations (preferred)
- Strong organizational and multitasking skills
- Excellent written and verbal communication skills
- Bilingual required (English and Spanish)
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to handle confidential information with discretion
- Experience in construction, utility work, or similar industry is a plus
Key Skills:
- Attention to detail
- Strong problem-solving abilities
- Ability to work independently
- Strong follow-up and accountability
- Professional communication with staff and management
Benefits:
- Paid sick time
- Paid vacation
- 401(k) retirement plan
- Healthcare plan including medical, dental, and vision
Additional Notes:
- This position requires a reliable and detail-oriented individual who can maintain efficient operations in a fast-paced environment
- Training will be provided as needed