What are the responsibilities and job description for the Customer Experience Sales Representative position at ELV MANAGEMENT INC?
Customer Experience Sales Representative - Engage, Educate, Connect, Sell!
This is an in-person sales and customer engagement role!
We’re looking for an energetic and personable Customer Engagement Sales Representative to connect with customers in person, provide helpful information on their wireless and cellular decisions, and support a positive sales experience from start to finish. This role is perfect for someone who enjoys direct face-to-face customer interaction, communicates clearly, and thrives in a fast-paced, people-centered environment.
Responsibilities
- Engage with customers in person to understand their wireless and cellular needs and provide tailored support
- Communicate product and service options clearly and professionally
- Assist with onboarding, follow-ups, and general customer inquiries
- Maintain accurate records of customer interactions and outcomes
- Work collaboratively with the team to improve customer experience and engagement
- Represent the company with professionalism, reliability, and a service-first attitude
Requirements
- Strong communication and interpersonal skills
- Friendly, adaptable, and comfortable speaking with customers
- Ability to learn quickly and deliver clear, accurate information
- Detail-oriented with good organizational skills
- Prior experience in customer service, sales, or client support is a plus
- Reliable transportation for occasional in-person outreach
What We Offer, Pay scale, and Benefits:
- Pay range of $600-$1000 weekly.
- Bonus: Performance bonus based on company profitability and individual contributions.
- Benefits: PTO.
- Commission: Performance-based commission for meeting or exceeding sales targets.
- Hands-on training and continuous skill development
- Opportunities for growth into leadership and other customer-facing roles
- Supportive team environment that values your success
- Competitive pay with performance-based incentives
- This position does not offer traditional benefits such as health insurance, dental insurance, vision insurance, paid time off, or retirement plans at this time.
ELV Management was founded on one simple principle: success is built through strong representation. We’re a Chicago-based outsourced sales firm helping national brands connect with customers in retail environments. By combining personal interaction with proven strategies, we’ve become a trusted partner for companies looking to elevate their customer experience and scale their acquisitions. Our team members are driven, goal-oriented, and focused on advancement — both professionally and personally.
Salary : $2,600 - $4,333