Technical Program Manager, Payments

We know touch - it's our only business. In fact, we invented the touchscreen over 50 years ago and haven't stopped since. Elo is an industry leader in enterprise solutions, with a focus on Android computing, Android SDKs, and Cloud Management Software. Our technology is used by leading big box retailers, healthcare, restaurants, and within the manufacturing industry. Elo products are installed every 21 seconds around the globe! We obsess over details to exceed the highest quality standards. We don’t just sell things. We offer solutions to tomorrow’s challenges.

Job Purpose & Responsibilities:

• Manage the entire lifecycle of software projects within the payment’s initiative, from initiation to delivery. This includes planning, execution, and closing phases, ensuring projects meet time, budget, and quality standards.
• Serve as the primary point of contact for internal and external stakeholders, managing expectations and ensuring clear communication throughout the project lifecycle.
• Partner closely with engineering teams to define technical requirements, manage dependencies, and ensure scalable architecture decisions
• Drive alignment across product, engineering, QA, and compliance teams to ensure successful delivery of payment solutions.
• Coordinate developers, testers, and other key stakeholders, fostering collaboration and ensuring smooth project progression.
• Promote continuous improvements in project management and software development processes by adopting best practices and ensuring adherence to industry standards.
• Manage project budgets, monitor costs, and ensure efficient resource utilization, contributing to the overall financial health of the projects.
• Identify, assess, and mitigate project risks, ensuring timely resolution of issues to minimize their impact on project deliverables
• Regularly report project status to management and ensure all projects comply with relevant regulations and standards.
• Other reasonable directives, responsibilities and activities may change or be assigned at any time with or without notice.
• Other duties and responsibilities as assigned by manager.

Minimum Qualifications:

• A Bachelor’s degree in computer science, information technology, or a related field.
•  At least 5-years of experience in project management, preferably in the technology and payments industry.
• Payments industry experience mandatory.

Preferred Qualifications:

• Proficiency in project management methodologies (e.g., Agile, Scrum) and tools (e.g., JIRA, Microsoft Office).
•  Strong leadership capabilities with the ability to manage diverse teams and excellent communication skills for effective stakeholder engagement.
•  Strong problem-solving abilities and the capacity to work under pressure while maintaining clear strategic focus.
• A flexible approach to managing complex projects in a dynamic and changing environment.
• Direct experience with payment systems and an understanding of the unique challenges and opportunities in the payments landscape.
• Advanced degree preferred.

Specific Professional Skills/Competencies:

• Familiarity with software development tooling (e.g., GIT, Jenkins) and experience in managing software delivery projects.
• A proactive attitude towards identifying and implementing improvements in project management and software development processes.
• Demonstrated business ethics and a professional demeanor, leading by example and fostering a positive work environment.

Physical Demands

• Ability to lift up to OSHA single person lift requirements.
• Ability to sit, stand, bend, or walk for prolonged periods of time.
• Ability to travel domestically and internationally. 
• Must be able to work a standard full-time schedule. 
• Must be able to work a hybrid schedule, in the Milpitas office on Tuesdays and Wednesdays. 

Elo Touch Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Elo Touch Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Elo Touch Solutions expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Elo Touch Solutions employees to perform their job duties may result in discipline up to and including discharge.

Elo Touch Solutions offers a competitive total compensation package. Benefits include Health, Dental, Vision, Life Insurance, Paid Vacation, 401K, Long and Short-Term Disability, and Tuition Reimbursement. Starting compensation for this role typically ranges between $118,800.00 - $149,500.00 annually is commensurate with experience relative to the position and may vary based on candidate geographical location.