Learning and Development Coordinator

POSITION SUMMARY

The L&D Coordinator plays a critical role in supporting the Learning & Development function by managing learning systems, tracking compliance, and facilitating courses to improve the experience of our associates and those we serve. This position requires a detail-oriented and proactive individual with strong organizational and communication skills, capable of working collaboratively across departments to enhance training effectiveness. By overseeing LMS tickets, ensuring seamless new hire setup, and conducting targeted coaching, this role directly contributes to operational efficiency and organizational development.

To be an effective Elmington teammate, you will need to:

• Have a great attitude

• Have high expectations

• Think BEYOND the box

• Work with passion

• Have a tireless work ethic

• Be confident

• Be self-sufficient and self-motivated

• Take pride in your work

• Be a good listener

• Offer a solution with every problem

• Go above and beyond for everyone you support

KNOWLEDGE/SKILLS/ABILITIES:

• Organizational Skills

• Time Management

• Communication Proficiency

• Attention to Detail

• Problem Solving

• Collaboration

• Adaptability

ESSENTIAL JOB FUNCTIONS:

• Manage and resolve LMS tickets, ensuring timely responses and issue resolution

• Track compliance and training completion to ensure adherence to company policies and regulatory standards

• Maintain accurate training records for audits and reporting purposes

• Oversee new hire setup, ensuring a smooth onboarding experience for all employees

• Schedule and manage training sessions, workshops, and certifications

• Provide technical support and user guidance for learning platforms and tools

• Facilitate monthly mystery shop workshops to enhance customer service and sales effectiveness

• Provide 1:1 coaching for new team members, offering actionable feedback and development strategies

• Collaborate with leadership to identify training needs and recommend learning solutions

• Generate reports on learning progress, compliance status, and performance trends

• Identify areas for improvement in training delivery and system functionality

• Work with cross-functional teams to enhance the overall learning experience

• Strong organizational and time management skills

• Excellent written and verbal communication

• Ability to analyze data and identify trends to drive decision-making

• Proficiency in Microsoft Office Suite, Adobe, Canva, JIRA, LMS

• Detail-oriented with a commitment to accuracy and process efficiency

• Ability to manage multiple projects simultaneously in a fast-paced environment

• Perform all other duties as assigned

SPECIFIC EDUCATION OR EXPERIENCE:

• 1 years of experience in Learning & Development, Training, HR, or a similar role

• Experience with LMS platforms such as Edge2Learn, Performance HQ, Interplay, or Grow Learning

• Knowledge of SCORM standards and e-learning best practices

• Familiarity with training program administration and compliance tracking

• Previous experience in coaching, performance management, or instructional design is a plus

The Elmington Experience

We're creating a different kind of company at Elmington. We promise we will never be ordinary, which we hope you can see with this job description. There will be many days you simply aren't comfortable. You will be pushed to accomplish more than you ever thought possible. You will be challenged by your team leader and your peers to achieve more and to find better ways. With that said, we know Elmington is not for everyone. BUT, if you believe in yourself, enjoy a challenge and appreciate working with exceptional people, then Elmington could very well be the last company you ever work for.

The company will recruit, hire, train, promote, and compensate its employees based on factors such as work quality, behavior, training, and experience. In compliance with local, state, and federal laws, we provide equal employment opportunity regardless of race, color, creed, national origin, protected age category, gender, sexual orientation, religion, marital status, military status, or physical or mental disability of any individual who is otherwise qualified.

Are you ready to FTO? It's time to TLO!

Salary : $50,000 - $65,000