Sales Representative

Role and Responsibilities

The Sales Representative – Sewer Equipment is responsible for selling sewer parts and equipment and supporting sewer sales. The Sales Representative will have a variety of duties and responsibilities to promote the sale of sewer equipment. A strong understanding of sewer equipment and products is necessary. Building and maintaining professional and positive relationships is imperative to the success of the Sales Representative

Sales Responsibilities

• Establish, develop, and maintain positive business and customer relationships
• Promote and sell sewer equipment and products to existing and prospective customers
• Complete the full-cycle sales process from prospecting customers, developing relationships, making sales, delivering products/equipment, and providing follow up care.
• Reach out to current and potential customers through cold calling via phone, email, and in-person
• Document and maintain customer details in CRM system by entering and updating customer contact information and documenting customer interactions.
• Develop a strong understanding of products and equipment functions and features
• Travel to customer locations to facilitate product trainings and demonstrations
• Resolve customer complaints or problems promptly to maximize customer satisfaction.
• Coordinate sales with other departments as needed and ensure the delivery of purchased equipment
• Accurately maintain inventory in QuickBooks
• Promptly and accurately enter estimates, purchase orders, sales orders, and update work orders
• Analyze the territory and market potential, track sales and provide regular status reports
• Provide excellent customer service by answering communicating with customers in a respectful and timely fashion
• Accurately and promptly complete paperwork related to sales, drives, and warranty items.
• Submit, track, and follow up on warranty claims
• Attend relevant trade shows
• Achieve agreed upon sales outcomes
• Strive for continuous improvement by staying up to date on products, customer trends, best practices, and ongoing feedback.

Qualifications and Education Requirements

• Customer service skills with the ability to actively listen and address customer needs
• Exceptional interpersonal skills that allow for building customer relationships with a wide variety of individuals.
• Excellent selling, negotiation, and communication skills
• Ability to prioritize, organize and manage time efficiently and effectively
• Proficient with QuickBooks (or similar software) and Microsoft Office Programs (Outlook, Excel, Word)
• Strong written and verbal communication skills
• Excellent attention to detail
• Highly motivated and target driven
• Openness to feedback and ability to build professional relationships
• Ability to conserve confidentiality of information and data (internal and external)
• Valid driver license
• Class B CDL or the ability to obtain

Physical Requirements

• The sales representative must be able to sit for prolonged periods of time at a desk or in a vehicle.
• Travel to customer locations and trade shows 50% or more of the time.
• Must be able to lift 30 pounds at a time.
• Ability to stand for extended periods of time.
• Ability to bend and crouch on occasion.