Business Office Assistant - Part Time

Ellicott City Healthcare Center
Location: Ellicott City, MD
Position Type: Part-Time

Ellicott City Healthcare Center is seeking a detail-oriented and customer-focused Business Office Assistant to support the day-to-day operations of our Business Office. This position plays an important role in ensuring accurate administrative support, excellent customer service, and efficient office operations within our skilled nursing and rehabilitation facility.

If you are organized, dependable, and enjoy working in a healthcare environment, we encourage you to apply.

• Answer and direct incoming phone calls professionally and courteously.

• Greet residents, family members, visitors, and vendors.

• Assist with resident trust accounts and basic financial transactions.

• Support billing, accounts receivable, and insurance verification processes.

• Maintain accurate resident and business office records.

• Process incoming and outgoing mail.

• Assist with filing, data entry, and document management.

• Support the Business Office Manager with administrative projects and reporting.

• Ensure compliance with HIPAA and confidentiality requirements.

• Provide exceptional customer service to residents, families, and staff.

• High school diploma or equivalent required.

• Previous administrative, clerical, or healthcare office experience preferred.

• Experience in long-term care, skilled nursing, or healthcare settings is a plus.

• Proficiency with Microsoft Office (Word, Excel, Outlook).

• Strong organizational and time-management skills.

• Excellent verbal and written communication skills.

• Ability to maintain confidentiality and handle sensitive information.

• Strong attention to detail and accuracy.

• Part-Time

• Flexible schedule based on facility needs

• Occasional additional hours may be available

Ellicott City Healthcare Center offers a supportive work environment and opportunities for professional growth. Eligible employees may receive:

• Competitive pay

• Paid training

• Employee recognition programs

• Career advancement opportunities

• Supportive team environment

At Ellicott City Healthcare Center, we are committed to providing exceptional care and service to our residents while fostering a positive and collaborative workplace culture. Every team member plays a vital role in enhancing the lives of those we serve.

Apply today and become part of a team dedicated to excellence in resident care and service.

Ellicott City Healthcare Center is an Equal Opportunity Employer.