What are the responsibilities and job description for the Auto/Diesel Truck Repair shop Receptionist position at Eller Diesel Truck and Trailer Repair?
Job Overview
We are seeking a dynamic and organized Diesel Truck Repair Shop Receptionist to join our energetic team! In this vital role, you will be the friendly face and efficient coordinator at the front desk, ensuring smooth communication between customers, technicians, and management. Your enthusiasm and organizational skills will help create a positive experience for every client while managing administrative tasks with precision. This position offers an exciting opportunity to be at the heart of a busy Diesel Truck repair environment, supporting daily operations and delivering exceptional customer service.
Duties
- Greet customers warmly upon arrival and assist them with check-in procedures
- Answer multi-line phone systems promptly, professionally, and courteously
- Maintain accurate records of customer interactions, vehicle details, and service history through data entry and filing
- Handle customer inquiries via phone, email, or in person, providing clear information about services offered
- Manage office supplies inventory, organize files, and ensure the reception area remains tidy and welcoming
- Support office management tasks such as bookkeeping using QuickBooks and assisting with basic clerical duties like proofreading documents and managing correspondence
- Coordinate with technicians to relay customer requests and updates efficiently
- Assist with billing processes, including invoicing and payment processing
Qualifications
- Previous office management or administrative experience in an Diesel Truck repair or related environment preferred
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, and data entry skills
- Excellent phone etiquette with experience managing multi-line phone systems
- Bilingual abilities are a plus to serve diverse customer needs effectively
- Demonstrated organizational skills with attention to detail in filing, proofreading, and calendar management
- Customer service-oriented mindset with a friendly, professional demeanor
- Ability to handle clerical tasks such as typing, proofreading, and maintaining accurate records efficiently
- Experience with QuickBooks or bookkeeping is advantageous but not required
- Knowledge of automotive or truck repair shop operations is a plus but not mandatory
Join us to be part of a vibrant team dedicated to delivering outstanding service while supporting the smooth operation of our Diesel truck repair shop. We value energetic professionals who thrive in fast-paced environments and are eager to contribute their organizational talents!
Job Types: Full-time, Part-time
Pay: From $800.00 per week
Expected hours: 40.0 per week
Benefits:
- Paid time off
Work Location: In person
Salary : $800