What are the responsibilities and job description for the Accounts Receivable Clerk position at Elkhart Housing Authority?
Under the direction of the Finance Manager, this position is responsible for ensuring that Low-Income Public Housing (LIPH) accounts are processed accurately and in compliance with HUD regulations and standard accounting principles. This position plays a key role in maintaining accurate tenant records, processing payments, and supporting efficient collections operations.
POSITION IN THE ORGANIZATION
This position reports directly to the Finance Manager and works closely with the Finance and Housing Management staff to support accurate accounting and tenant communication.
MAJOR DUTIES
1. Accept and record tenant rent and other payments accurately and promptly.
2. Process changes to tenant accounts, including move-ins, move-outs, and rent adjustments.
3. Prepare and distribute eviction notices, late fee letters, and related correspondence.
4. Prepare eviction cases for attorney or small claims court and represent EHA in court proceedings as required.
5. Maintain and monitor payment agreements and rent inquiry logs.
6. Record utility reimbursements and track for reporting purposes.
7. Prepare monthly LIPH occupancy reports.
8. Apply late fees in accordance with policy.
9. Respond to all tenant and internal inquiries related to accounts receivable.
10. Reconcile tenant receivable accounts at month-end.
11. Prepare and submit daily deposits to the bank.
12. Serve as front desk backup as needed.
13. Perform other duties as assigned.
KNOW HOW
1. Proficiency with computers and accounting software; strong Microsoft Excel skills preferred.
2. Thorough understanding of accounts receivable processes.
3. Strong interpersonal and communication skills, with the ability to handle challenging situations professionally.
4. Understanding of internal control practices.
5. Knowledge of or ability to learn fund accounting principles.
6. Commitment to providing excellent customer service.
PROBLEM SOLVING
1. Ability to effectively communicate by phone, email, and in person.
2. Strong time management, organizational, and multitasking abilities.
3. Ability to maintain professionalism and composure under pressure.
ACCOUNTABILITY
1. Ensure that all deadlines and reporting requirements are met.
2. Deliver efficient and professional service to both internal and external clients.
3. Maintain compliance with agency policies and HUD regulations
4. Ensure that tenant accounts are accurate, current, and collected in accordance with policy.
SPECIAL REPORTS
1. Reconciliation Reports (monthly)
2. Negative rents (monthly)
3. Income reports (monthly)
4. Utility spreadsheet.
5. As assigned.
ACCEPTABLE EXPERIENCE
1. Associate degree in Accounting, Finance, or related field; or equivalent work experience in accounting or public housing.
2. Valid Indiana driver’s license.
This position requires a professional who is committed to accuracy, compliance, and delivering exceptional service. Candidates should possess a solid foundation in accounting practices combined with strong technical skills to succeed in this role.
Pay: $19.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $19