What are the responsibilities and job description for the Front Desk Receptionist ETO position at Elite Team Offices?
Description
The Front Desk Receptionist is responsible for front desk operations, customer service, and administrative support across the office. This role ensures smooth day-to-day office functionality while delivering a professional and welcoming experience.
Front Desk & Customer Service Duties
Administrative & Office Support
Meeting, Event & Facility Support
Requirements
Required Qualifications
The Front Desk Receptionist is responsible for front desk operations, customer service, and administrative support across the office. This role ensures smooth day-to-day office functionality while delivering a professional and welcoming experience.
Front Desk & Customer Service Duties
- Greet and assist visitors and employees in a friendly, professional manner
- Answer, screen, and route incoming calls in English and Spanish
- Provide directions, information, and support to guests and internal staff
- Maintain a clean, organized, and welcoming reception area
- Manage visitor logs and support office security procedures
Administrative & Office Support
- Provide general administrative and clerical support to multiple departments
- Assist with document preparation, filing, scanning, and data entry
- Sort and distribute incoming mail and packages
- Communicate messages and coordinate requests between teams
- Adapt to shifting priorities and office needs throughout the day
Meeting, Event & Facility Support
- Coordinate catering for meetings, trainings, and company events
- Set up and reset conference rooms and shared spaces
- Manage office and break room supply inventory and ordering
- Maintain cleanliness and organization of kitchens, break rooms, and common areas
- Identify facility or supply needs and communicate them proactively
Requirements
Required Qualifications
- Fluent in English and Spanish (speaking, reading, and writing)
- Strong customer service and interpersonal skills
- Professional demeanor with excellent verbal and written communication
- Ability to multitask, stay organized, and work effectively in a fast-paced office environment
- Proficiency with office equipment and technology (multi-line phones, email, Microsoft Office or similar tools)
- Previous experience as a Front Desk Receptionist, Administrative Assistant, or Office Coordinator
- Experience supporting meetings, events, or catering coordination
- Familiarity with office supply ordering and vendor communication
Salary : $18 - $22