What are the responsibilities and job description for the Staffing Coordinator position at Elite Medical Staffing?
Are you looking for a challenging and rewarding career opportunity? Would you like to positively impact patients in healthcare settings? Do you enjoy a fast-paced environment and having ownership over your work? If this sounds like you, consider applying with us today!
Elite Medical Staffing is an established healthcare staffing agency providing nurses and allied healthcare staff to a variety of clients. From long-term care to hospitals, we strive to exceed customer expectations and provide the highest quality staffing solutions. We continue to grow and build our internal structure to support more staff working with our clients.
Position Summary
The Staffing Coordinator role is responsible for building and maintaining relationships with client facilities, including reaching out to prospective new clients. The Staffing Coordinator also facilitates daily operations for clinicians on per diem and travel assignments and assists with a variety of activities to support clinicians in their employment. Successful candidates will have high energy, strong attention to detail and prioritization skills, the ability to think critically, and problem-solve effectively.
Responsibilities
- Serve as main point of contact for active clinicians on assignment as well as active clients
- Accurately maintain client shift requests to facilitate appropriate sourcing and recruitment activity
- Communicate and update clinical staff schedules
- Send employee availability to clients for supplemental staffing needs
- Answer questions and troubleshoot clinical staff onboarding as needed
- Facilitate orientation and first shifts for new employees
- Advise employees and clients on next steps for common challenges like late arrivals or shift cancellations
- Regularly gather feedback from clients on how we can better serve them including offering additional staff for placement
- Proactively communicate clinical staff profiles to clients for travel and per diem assignments
- Identify and execute effective reach out strategies for potential new clients
- Collaborate with branch manager and client representative on administrative tasks like executing contracts, rate changes, and invoice corrections
- Use data and relevant information to make decisions
- Drive outcomes by focusing on value-added tasks including account management
- Accurately verify shifts worked and make necessary payroll adjustments
- Effectively use technology and internal systems to track information and communicate with key stakeholders
- Other duties as assigned
This is a full-time, exempt position (on-site in our Lake Mary office), and our office hours are Monday through Friday, 8 am to 5 pm.
Benefits
Full benefits include medical, dental, vision, 401(k) with employer match, PTO, paid holidays, voluntary life insurance, disability and accident insurance, and pet insurance.
Qualifications
- Bachelor’s degree or equivalent experience required, focus in business/marketing, communications, or healthcare administration preferred
- Strong customer service and problem-solving skills
- Excellent communication skills & comfortable conducting business over the phone
- Attention to detail and organizational skills
- Ability to resolve conflict
- Keen sense of professionalism
- Sense of urgency in completing tasks
- Strong prioritization and time management skills
- Proficient in Microsoft Office, Outlook, and ability to learn new technologies
- Knowledge of applicant tracking systems a plus
- Healthcare or staffing experience preferred, but not required
About Us: Elite Medical Staffing is an established leader in the healthcare staffing industry. Our focus is first and foremost on patient care. We believe that with the superior customer service of our branch personnel, partnered with our experienced clinicians, we are uniquely positioned as the premier provider of healthcare staffing solutions. We’ve earned a reputation for providing the most qualified clinicians with a variety of assignments in the markets we serve. Each of our clinicians is thoroughly screened to provide only the highest standards of patient care. We partner with a variety of clients, providing opportunities in assisted living facilities, hospitals, skilled nursing settings, clinics, and more!
Elite Medical Staffing is an Equal Opportunity Employer. Elite Medical Staffing does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other protected characteristic. Employment decisions are based on qualifications, merit, and business need.