Retail Security Officer

This is a STANDING/WALKING post which requires you to be on your feet while on-duty. Officers must feel comfortable standing for prolonged periods of time. As a retail security officer, you will be held to above-quality standards as a server of our surrounding communities. As a retail security officer, you must maintain a commanding presence and high-quality customer service skills. You must also have the ability to handle crisis situations at the client site calmly, effectively, and efficiently. 

As a retail security officer with our company, you will be responsible for initiating and completing daily reports. As a talented team member, you will command a high-standing presence when posted at our sites.

Some of the other duties include but are not limited to:

• - Command a presence
• - Enforce Contract Standards
• - Enforce employment guidelines
• - Monitor and patrol assigned areas to deter theft 
• - Communicate constantly with the manager on duty regarding any suspicious activity 
•  - Implement loss prevention strategies and procedures to minimize risk  
• - Monitor and respond to alarms to detect potential theft 
• - Provide excellent customer service by assisting customers with inquiries or concerns.
• - Administers site safety programs outlining site-specific hazards adhering to post orders

Required Qualifications:

• - MUST HAVE AN ACTIVE MARYLAND GUARD CARD
• - MUST BE ABLE TO STAND/WALK FOR DURATION OF SHIFT
• - MUST BE ABLE TO PASS GOVERNMENT BACKGROUND CHECK
• - MUST HAVE FLEXIBLE AVAILABILITY
• - WEEKENDS ARE REQUIRED (SATURDAY, SUNDAY OR BOTH)
• - MUST BE PROFESSIONAL AND WELL GROOMED
• - MUST HAVE IMPECCABLE CUSTOMER SERVICE SKILLS
• - MUST HAVE RELIABLE TRANSPORTATION
• - MUST HAVE STRONG VERBAL AND WRITTEN COMMUNICATION
• - MUST WRITE AND SPEAK FLUENT ENGLISH
• - MULTILINGUAL A PLUS

SHIFT:

SUNDAY 12PM-6PM, MONDAY -SATURDAY11AM-7PM

Compensation: Compensation for this role is set and is not subject to negotiation.

Benefits: Benefits such as vacation, medical, dental and vision apply to full-time positions only.

Elite Investigations embarked on its mission over 40 years ago, aiming to deliver outstanding security services to clients across various sectors. From the very beginning, we have maintained the core belief that attracting and retaining top-tier personnel is essential for securing and satisfying our esteemed clientele. Our commitment to excellence in recruitment means we continually seek out the most skilled and dedicated professionals in the security field.

Over the years, we have built a reputation for reliability and quality, serving a diverse range of clients, including corporations, private businesses, and individuals who require meticulous attention to their security needs. Our team is marked by a strong dedication to customer service, ensuring that we not only meet but exceed our clients’ expectations.

We invite passionate and driven individuals who are interested in pursuing a fulfilling career in the security industry to apply. At Elite Investigations, you will have the opportunity to work alongside experts in the field and contribute to a company that values professionalism, integrity, and innovation in all aspects of security service provision.